It's a Throwback PartnerShip Holiday!

December 17, 2018 at 2:25 PMJen Deming

It's the time of year for good cheer, gift giving, and family get-togethers. One of the best parts about bringing everyone together for the holidays is flipping through old albums and boxes of family photos to relive memories from holidays gone by. We wanted to share some of our team's favorite throwback holiday photos with you, and wish everyone the happiest of holidays from our family to yours!

Barbara with guitar
Barbara Teleha, Graphic Designer
Before flexing her creative muscle as the PartnerShip resident designer, Barbara was striking chords in checkered onesies and turtlenecks

Jennifer Hammersmith
Jennifer Hammersmith, Customer Service Manager
'Tis the season to be "married" and bright for Jennifer and her husband, Dave!

Jerry Spelic
Jerry Spelic, Marketing Director
Jerry celebrates with a themed tree every year: Meet Spencer Tree-cy

Christine Manda
Christine Manda, Freight Brokerage Sales Manager
Christine and sister get festive while rocking around the Christmas Tree

Holiday Hardmans
Brian Hardman, Senior Account Representative and Nicole Hardman, Senior Carrier Procurement Representative
The Hardman husband/wife team toast their first Christmas together

Leah Palnik
Leah Palnik, Marketing Manager
Leah celebrates the holidays with her childhood furry friend, Figgie

Shaunta Dennis
Shaunta Dennis, Customer Service Representative
Shaunta patiently awaits the arrival of her gifts - as an adult she makes sure PartnerShip customers get their packages on time

Keith Korhely
Keith Korhely, Senior Program Manager
Keith's buddy Gigi thinks she's all the gift that anyone needs

Jimmy Josh
Josh Arnold, Programmer Analyst
Josh offers an interesting take on Santa Claus at a past PartnerShip Christmas party

Bill
Bill Parhamovich, Account Representative
Bill recites his Christmas list to Santa, it may or may not include a Red Ryder BB Gun

Jen Deming
Jen Deming, Marketing Associate
Jen and brother Matt decide all they want for Christmas is EVERYTHING

Making merry memories is one of our favorite parts of the holiday season, and we look forward to what this year will bring! Happy Holidays from our family to yours!

2018 Holiday Shipping Schedule

November 9, 2018 at 8:56 AMLeah Palnik
Holiday Shipping Schedule 2018

There’s no way around it – shipping during the holiday season can get hectic. Whether you’re sending packages to customers or shipping out several pallets, the holidays can affect your transit times. To help you prepare for this busy time of year we’ve compiled your important need-to-know dates for some common carriers.

Holiday schedules for LTL freight carriers
Before you schedule your shipment, make sure to account for the days your selected carrier will be closed. Below are some common freight carriers and their holiday schedules for the 2018 season:

  • YRC Freight will be closed November 22-23, December 24-25, and December 31-January 1
  • XPO Logistics will be closed November 22-23, December 24-25, and January 1
  • Old Dominion will be closed November 22, December 24-25, and January 1; it will have limited operations on November 23 and December 31
  • New Penn will be closed November 22-23, December 24-25, and January 1; it will have limited operations on December 31
  • Pitt Ohio will be closed November 22-23, December 24-25, and January 1
  • Reddaway will be closed November 22-23, December 24-25, and January 1
  • Dayton Freight will be closed November 22-23, December 24-25, and January 1
  • R&L Carriers will be closed November 22, December 25, and January 1
  • Estes will be closed November 22-23, December 24-25, and January 1
  • Central Transport will be closed November 22, December 25-26, and January 1; it will have limited operations November 23, December 24, and December 31
  • Roadrunner will be closed November 22-23, December 24-25, and January 1
  • Clear Lane Freight Systems will be closed November 22-23 and December 24-25
  • FedEx Freight will be closed November 22-23 and December 24-25, and January 1; it will have limited operations December 31
  • Holland will be closed November 22-23 and December 24-25, and January 1
  • New England Motor Freight will be closed November 22-23 and December 24-25, and January 1
  • AAA Cooper will be closed November 22-23 and December 24-25, and January 1
  • ArcBest will be closed November 22-23, December 24-25, and January 1
  • UPS Freight will be closed November 22-23, December 24-25, and January 1

Important dates to note for your small package shipments
As for your small package shipments, make sure you’re aware of the peak surcharges that UPS and FedEx will be applying. UPS will be instituting an additional surcharge on residential ground shipments from November 18 through December 1 and then again December 16-22. Unlike its competitor, FedEx won’t be applying a similar peak surcharge. Both carriers, however, are charging more for larger packages or packages that necessitate additional handling. FedEx will apply these surcharges November 19-December 24, while UPS will be applying these charges November 18-December 22.

For your FedEx small package shipments, check out the last days to ship, review important information on the money-back guarantee, and refer to the 2018 holiday schedule below.

FedEx Holiday Schedule 2018

PartnerShip holiday schedule
If you need help with a last minute shipment during this busy time of year or have any questions, we're here to help. Keep in mind, PartnerShip will be closed so we can enjoy time with our families November 22-23, December 24-25, and January 1. From our families to yours – happy holidays!

FedEx and UPS Peak Season Surcharges: The Important Differences

August 9, 2018 at 2:09 PMLeah Palnik
FedEx and UPS Peak Surcharges for the 2018 Holiday Season

FedEx recently announced that for the second year in a row, it won’t be applying a peak season surcharge on residential shipments. This is good news for retailers who expect a significant amount of e-commerce orders over the 2018 holiday season.

UPS, however, will be instituting a surcharge on residential ground shipments from November 18 through December 1 and then again from December 16 through December 22. UPS will be charging $0.28 per package for most residential shipments using ground services. For UPS air services the fees are as high as $0.99 per package.

UPS delivered around 700 million packages during the 2017 holiday season – a huge jump compared to the rest of the year. Ordering online has become so commonplace and easy for shoppers, and the carriers are feeling the effects. The increase in volume over the holidays drove UPS to introduce this new peak surcharge for the first time last year.

Typically UPS and FedEx have comparable rates and surcharges and will mimic each other’s changes, so this is a notable distinction between the two small package giants.

FedEx is sending a clear message to shippers. “FedEx delivers possibilities every day for millions of small- and medium-sized businesses,” said Raj Subramaniam, executive vice president and chief marketing and communications officer at FedEx Corp. “We are demonstrating our support for these loyal customers during this critical timeframe by not adding additional residential peak surcharges, except for situations where the shipments are oversized, unauthorized or necessitate additional handling.”

It’s important to note that both carriers are implementing charges on larger packages. With the rise of e-commerce, people are ordering items online that they would’ve exclusively purchased in-store in the past – including televisions and appliances. FedEx and UPS have made several adjustments to account for these trends, including a pushback on larger packages. Heavy and bulky packages don’t move through their automated systems and require more attention. FedEx and UPS are putting a price tag on that loss in efficiency and shippers need to stay aware.

FedEx will apply peak surcharges for larger packages from November 19 through December 24:

  • $3.20 per package for shipments that necessitate additional handling
  • $27.50 per package for shipments that qualify as oversize
  • $150.00 per package for shipments that qualify as unauthorized

UPS will apply peak surcharges for larger packages from November 18 through December 22:

  • $3.15 per package for shipments that necessitate additional handling
  • $26.20 per package for shipments that qualify as large
  • $165.00 per package for shipments that qualify as over maximum limits

If you’re not careful, the surcharges can add up fast. These peak surcharges are in addition to the already existing surcharges that apply to larger packages, and any others that may apply including delivery area and residential surcharges.

Retailers should take note of these peak season changes to ensure a profitable 2018 holiday season. If you see a significant amount of online orders over the holidays and ship with UPS, you’ll be paying an extra $0.28 per package, which will eat into your bottom line.

To prepare, take a look at what you shipped last year around the holidays and determine a forecast for this season. From there you’ll be able to see how much more you can expect to spend during the designated peak season. You may find that switching from UPS to FedEx for the busiest time of the year will provide you with a decent cost savings. Depending on the billable weight of your shipment and the destination, the base rate could be lower with FedEx – compounding the savings during peak season. It’s worth evaluating the options, when the holiday season can make or break your year.

There are many factors to consider when deciding how to ship your small package shipments. You need an expert on your side. ParterShip manages shipping programs for over 140 associations, providing exclusive discounts on small package shipments to their members. To find out if you qualify or to learn how you can ship smarter, contact us today.

FedEx and UPS rates will be going up after the holiday season! Make sure you know what to expect so you can mitigate the impact to your bottom line. Our free white paper breaks down where you'll find the highest increases and explain some of the complicated changes you need to be aware of.

Contact Us Today!

Season of Giving: Rainey Institute

December 21, 2017 at 3:24 PMJen Deming
Rainey Institute Art

At PartnerShip, we are wrapping up our week of holiday visits with our five charitable organizations. Every organization helps to spread the theme of compassion and community not only during this season, but all year long. We've presented debra of America, Downs on the Farm, the Gathering Place, and Music on a Mission. Today, we visit the Rainey Institute on Cleveland, Ohio's east-side.

The Rainey Institute was founded on the belief that kids who participate in visual and performing arts are impacted on an interpersonal level by encouraging self-esteem and positive social interaction. By exploring dance, drama and theater, music, sewing and art, students of the Rainey Institute learn to be leaders and positive role models in both school performance and in daily life.

The organization was established in 1904 by Eleanor B. Rainey, which began by creating reading and lunchroom program for boys and young workmen in the local Eastern European community. These programs provided physical fitness, literacy studies, and industrial training in a wholesome recreational environment. In the 1960s, program focus shifted exclusively to the arts and a deeper curriculum was developed for the growing community in Cleveland, aligning with the Cleveland Music School Settlement. This cooperation extended to a modern program list that includes music theory, therapy, dance and private instrumental classes for students.

Currently, the organization has grown to include more than 2,500 children and young adults age 3 and up, where they attend Rainey after school, on Saturdays, and during summer camps. The program listing has become more sophisticated, but the essential message at Rainey remains the same: that regardless of background, socio economic levels, and skill set, a child who is influenced by the arts is a child who has an outlet for creativity and self expression. 

Check for Rainey

We are inspired by the Rainey Institute and the staff's efforts to help Cleveland's kids gain exposure to the arts and confidence in themselves. Get involved and support the Rainey Institute through fundraising, community events, and donations, and learn more about their various programs for kids.

Check out more pictures from all of our visits on our facebook and learn more about these amazing local organizations that have given so much and helped so many!

Season of Giving: Music on a Mission

December 20, 2017 at 1:22 PMJen Deming
Barnegie Hall

The holiday season is one of giving, and this year PartnerShip has once again chosen 5 charitable organizations to donate to and spread holiday cheer!  These organizations are about the people behind the scenes and the message they want to spread, and we want to spread the word on their amazing work!  We've touched on debra of America, Downs on the Farm, and the Gathering Place. Today, we would like to recognize Music on a Mission.

Music on a Mission believes in the power that music has to heal and enrich the lives of every individual. By providing access to everyone, including those with special needs through their wide variety of free programs, the organization helps develop physical and emotional health as well as create an environment that fosters positive social interaction and inspires self-confidence. Music on a Mission provides therapeutic programs for the young and elderly, veterans and nursing home residents. Through group sing-alongs, choir performances, dancing activities, and one on one sessions with artists and writers, music motivates these individuals through vocalization, socialization, and self-care.

Our PartnerShip team was invited to tour the facility in Avon Lake, Ohio, to check out the onsite music venue lovingly known as "Barnegie Hall". An exclusively volunteer team donated their time and energy over the course of 14 months to repurpose and renew an older barn standing on the property. Storing equipment and in disrepair, the building was renovated and equipped with sound equipment, band instruments, and full seating space for visiting artists and musicians. Proceeds of any performances support the programs of Music on a Mission.

Upon immediate entry, the warmth and care put into the place can be felt through the high windows, bright light streaming through. The large stage is ready and waiting for its next performance, and the seating area is surrounded with memorabilia and photos of important visitors and moments in The Barn's history. An outside deck with string lights hugs the tree-lined outdoor space and provides an additional place to gather. A good energy resides here, leftover from the hard work of kind people, dedicated to creating musical opportunities for individuals who need them most.

Check Photo

All Music on a Mission programs are offered free for individuals, and the organization is supported mostly by vital private donations. Encouraging mental and physical development, as well as essential self-confidence to individuals who may not otherwise have the support and opportunity to do so is essential, and rent and payroll expenses add up. Click here to learn more about the different ways you can support Music on Mission, from donations to booking live events at Barnegie Hall!

Take a look at our facebook page to check out more amazing pictures from our visit and don't forget to check back tomorrow when we highlight another fantastic local non-profit that embodies strength of community and warmth of heart.

Season of Giving: the Gathering Place

December 19, 2017 at 10:51 AMLeah Palnik
Gathering Place

At PartnerShip, we’re in the holiday spirit! Once again, we’ve selected five charitable organizations to donate to this season. They are all amazing organizations and we think they deserve all the recognition they can get. So far, we’ve showcased debra of America and Downs on the Farm. Today, we are talking about the Gathering Place.

The Gathering Place offers a wide variety of free programs and services addressing the emotional and physical needs of individuals and families currently coping with cancer. They help manage the stress associated with a cancer diagnosis and provide a number of enrichment programs. The work that the Gathering Place does provides people with a space where they can feel safe, connect with others, and find peace during a time of chaos.

A few of us were treated to a tour of their west side location in Westlake, Ohio. The atmosphere is very relaxing and it feels more like home than a care facility. They have a very impressive area for art therapy, a massage therapy room, and plenty of calming spaces for support groups. One of the most touching parts of our tour was seeing and learning about the Regina Brett Wig Salon, which provides a free wig to women with cancer-related hair loss. It’s very moving to see all the components of complete care that the Gathering Place offers.

Gathering Place

The most incredible part is that all of the programs and services the Gathering Place offers are completely free. Dealing with a cancer diagnosis is not only stressful but is also a huge financial burden. To provide a place where those affected by cancer can go for premium care and not have to worry about expenses is very admirable. Click here to learn all of the different ways you can support the Gathering Place – from donations to fundraising and community events!

Check out more pictures from our visit on facebook and make sure to come back to the blog tomorrow when we featuring another amazing local non-profit that has touched our hearts!

Season of Giving: Downs on the Farm

December 18, 2017 at 1:15 PMLeah Palnik
Downs on the Farm

To help spread holiday cheer, PartnerShip has once again selected five charitable organizations to donate to. On Friday we profiled debra of America, a non-profit that supports a cause very close to our hearts. Today, we’re going to tell you a little bit about Downs on the Farm of Amherst, Ohio.

Downs on the Farm provides animal therapy to children with special needs. They have combined two very meaningful causes into one very special non-profit organization by rescuing mistreated and neglected animals in need of finding loving forever homes and enriching the lives of special needs kids. Through animal assisted activities, kids have the opportunity to improve skills, increase their self-esteem, and reduce anxiety.

When we visited Downs on the Farm, the owners Shawna and David, gave us a warm welcome and were kind enough to give us a tour. Their property is incredible and we were quickly greeted by a number of their animals. Goats, alpacas, and horses oh my!

Black and white goat

During our visit we learned about some of the awesome fundraisers Shawna and David have up their sleeves. Goat yoga is a popular event, and they just launched a new Escape Room that sounds like a blast. There certainly isn’t a shortage of fun activities around the farm, even in the winter months.

Along with individual programs for animal assisted therapy, kids can also enjoy a petting zoo, pony rides, and train rides. Downs on the Farm even has a big playground where kids and kids (the baby goat kind) can play together. It is a great experience for the whole family.

If you’re interested in supporting a worthy cause, there are several ways to get involved or you can choose to donate! To see more pictures from our visit, check out the album on our facebook page. Be sure to check back on the blog this week as we profile the remaining three organizations we picked this year!

Season of Giving: debra of America

December 15, 2017 at 3:22 PMLeah Palnik

In the spirit of the season, PartnerShip is donating to five charitable organizations that speak to our hearts and lift up our community. This tradition started several years ago and it’s our way of giving back and saying thank you to those who inspire us. The hardworking elves in the PartnerShip holiday planning committee have made their selections and we couldn’t be more excited to share them with you! We hope that by hearing their stories you’ll be as inspired as we were to hear about what they do.

First up is debra of America. This organization is dedicated to finding a cure for Epidermolysis Bullosa (EB), which affects 1 out of every 20,000 live births in the United States. EB is a rare genetic connective tissue disorder that is painful, often debilitating, and is in some cases lethal. There is no treatment or cure. Daily wound care, pain management, and protective bandaging are the only options available.

There’s a reason it’s often referred to as the “worst disease you’ve never heard of.” Children living with EB are affectionately referred to as “Butterfly Children” because their skin is as fragile as a butterfly’s wing. They live with painful blisters that cause them to endure constant pain and suffering.

debra of America is committed to funding research toward a cure, while also providing direct services and support to patients and their families. debra of America works to improve the quality of life for people with EB, their families, and caregivers. They have several different programs that include services like educating nurses, distributing wound care supplies, and providing care packages to families with newborns with EB.

We admire everything that debra of America does to help those affected by EB. If you’re interested, here’s how you can get involved or donate

Next week, we'll feature the remaining four organizations, so make sure to check back!

Holiday Shipping Schedule 2017

November 16, 2017 at 3:15 PMLeah Palnik

Thanksgiving is coming up, and Christmas and New Years are just around the corner! It's a busy time of year, so we've put together a shipping schedule that you can use to plan around carrier closures. 

check out the 2017 holiday shipping schedule

Days of operations for PartnerShip are listed as well. As always, we're here to help you ship smarter during the holidays. If you need help, give us a call at 800-599-2902 or email sales@PartnerShip.com. 

Get Control of Your Holiday Shipments

October 11, 2017 at 11:27 AMLeah Palnik
Get Control of Your Holiday Shipments

As a consumer, it might feel like it’s too soon to start thinking about the holidays, but retailers know that waiting is not an option. If you’re in the retail industry, you’ve probably already been receiving shipments from your vendors and preparing for the increase in business. As you’re getting ready for this busy time of year, there are a few things you’ll want to keep in mind.

Set up inbound management
While you’re forecasting sales and preparing your inventory for the holiday season, it’s more important than ever to make sure you are properly managing your inbound shipments. You need to have a good relationship with your vendors and be assured that they’ll be able to deliver your goods on time. You need efficient routings set up and you need to be able to plan ahead so you can avoid costly expedited services when you’re replenishing throughout the season.

This is where working with a third-party logistics (3PL) provider or broker can make a big difference. A quality 3PL will create routings for you and ensure vendor compliance. They can also make sure you’re getting the best rates and service options for your time-sensitive shipments, by utilizing their buying power in the market.

Make sure your website is prepared for increased traffic
Online shopping is more popular than ever and will be a crucial part of your sales this holiday season. Don’t let technical issues get in the way of sales, when customer traffic to your site will likely be the highest of all year. Use a reliable web host and develop back-up plans in case of problems.

Clearly communicate shipping deadlines
There are some of us who are guilty of waiting until the last minute to do their holiday shopping. When’s the last day to order for Christmas? Do you offer expedited options or any special seasonal guarantees that could give you a leg up over the competition? Managing customer expectations will increase your customer satisfaction. Clearly communicate this information on your website, during the purchasing process, and in emails to your subscribers.

Consider special promotions
Now is the time to pull out all the stops to maximize your sales. People are looking to buy, and it’s your job to incentivize them to bring their hard earned dollars to your store. According to a report by the National Retail Federation, 50% of shoppers cited a limited-time sale or promotion as the reason they were swayed to purchase an item they were on the fence about.

Even more notable, 64% of shoppers said that free shipping has influenced them to make a purchase. Offering free shipping has become the new normal in the world of ecommerce. If you’re worried about the costs of “free shipping” there are several different strategies you could try. For example, try setting the free shipping threshold above your average order amount to increase the amount people spend when making a purchase on your site. When executed properly, consumers will be more likely to add items to their cart to meet the minimum and it becomes a win-win.

Be aware of holiday surcharges
UPS recently introduced an additional surcharge for residential shipments during their peak season. The charge applies during two of the busiest online shopping days of the year, Black Friday and Cyber Monday, and for the week before Christmas. We don’t have to tell you that these are very critical parts of the year for your online orders. These charges can add up quickly and cut into your profits for the season. The good news is, FedEx won’t be following in their footsteps. The UPS competitor is only implementing an additional surcharge for oversized packages and special handling. Evaluate how you’re shipping out customer orders now and make any necessary changes before these times hit.

Set up a streamlined returns process
With increased holiday sales comes the inevitable – returns. According to a Narvar Consumer Report, 74% of customers said return shipping fees will prevent them from making a purchase. On the flip side, 72% said that a “no questions asked” return policy would make them more likely to buy from a retailer. The influence of the return policy on the purchase decision is undeniable. Make your return policy as customer friendly as possible and communicate it clearly at the beginning of the shopping experience. Also, take proactive steps like providing return labels in the original order and offering in-store returns so it is less of a headache for you and your customers.

Striking a balance with inventory, preparing your online store for increased traffic, and being mindful of your shipping options over the holidays can help make your season bright. When you work with PartnerShip, our shipping experts will help you with routings and ensure you’re receiving competitive pricing on your inbound and outbound shipments so you can focus on your business. Contacts us for a free shipping analysis to see how we could help you.

get a free shipping analysis