PartnerShip Selected as a Crain's FAST 50 Company

October 20, 2014 at 2:27 PMScott Frederick

PartnerShip - Crain's Fast 50Yesterday Crain's Cleveland Business announced its inaugural Crain'sFAST 50 class - and PartnerShip LLC was selected as one of the companies recognized! According to the announcement, Crain’s FAST 50 recognizes the entrepreneurial spirit, innovative business tactics and skyrocketing revenue growth of the 50 fastest-growing companies in Northeast Ohio.

To be eligible for the Crain's FAST 50, businesses could be either publicly traded or privately-held, at least five years old, have a had at least $5 million in 2013 revenues, and be located in Northeast Ohio. Also, eligible businesses could not have more than 1 year of declining revenue. 

Crain's will be hosting a live event on November 5 to announce the top #10 among the FAST 50. Additionally, the full rankings will be revealed in the November 10 issue of Crain's Cleveland Business magazine.

PartnerShip, along with many of the other FAST 50 companies, will be sharing our newfound status via social media channels using the #Crains50 hashtag. You can follow PartnerShip on Twitter at @PartnerShipLLC and you can followCrain's Cleveland Business at @CrainsCleveland.

We're very proud to have been named to the first-ever Crain's FAST 50 class. PartnerShip® has been serving the shipping needs of Cleveland and Northeast Ohio area businesses for 25 years. We are more than a Cleveland area freight broker – we are a team of dedicated Ohioans that share that same passion for community, and for the shipping services we provide. If you're located in Northeast Ohio and have shipping needs, please click the button below to learn more about how PartnerShip can help.

Northeast OhioShipping Services

Estes Now a PartnerShip LTL Carrier

October 20, 2014 at 2:20 PMMatt Nagel LogoPartnerShip has secured another carrier alliance, with Estes Express Linesthe 6th largest LTL carrier in the United States - to provide our customers with an additional option for less-than-truckload (LTL) shipments. Estes brings reliable, first-class LTL freight shipping services and additional solutions to PartnerShip customers.

Estes, headquartered in Richmond, Virginia, was established in 1931 and has provided top-quality transportation solutions ever since. Throughout the years, high integrity and an unwavering commitment to customers have guided their growth from a small, one-man operation to one of the top carriers in the industry. Today, Estes has almost 15,000 employees and over 24,000 trailers making them the largest privately held LTL carrier in North America.

Estes offers a full spectrum of shipping and supply management services for virtually any destination in the world. PartnerShip customers now have access to Estes world class services, including:

  • LTL Freight – Fast, reliable services to regional, national, offshore and international destinations throughout North America and beyond
  • Time Critical – Guaranteed, expedited, or time- and date-definite service
  • Volume and Truckload – cost-saving volume LTL and full truckload services
Estes Domestic Coverage:
Estes Coverage Map

If you have any questions about shipping with Estes through PartnerShip, contact us today at 800-599-2902 or email If you're ready to ship now, click the button below for a FREE rate quote on an upcoming LTL freight, truckload, expedited, or tradeshow shipment.

Get a FREE Quote! 

Infographic: PartnerShip Benefits for Shippers and Carriers

October 20, 2014 at 2:14 PMScott Frederick

PartnerShip LLC is a leading shipping solutions provider to businesses across North America. The value we bring as a 3PL/freight broker - as our name implies - is that we create meaningful "partnerships" with carriers and shippers. In particular, our online freight management tools create the visibility and transparency to information that allows even small shippers to get the same benefit of scale normally reserved for large shippers only.

Using, shippers get access to competitive, bookable rates with over a dozen of most reputable LTL freight carriers in the industry. users also gain access to competitive truckload rates not available in the open market, as well as helpful tools to schedule shipments, create bills of lading, track shipments, view shipment history, pay invoices, and more.

The following Infographic is a simple illustration of how PartnerShip brings benefits to both shippers and carriers.

Infographic: PartnerShip Benefits

Whether you're a shipper looking for help managing your transportation, or a carrier looking for quality loads and quick payment -- if you're ready to take advantage of the benefits that a true PartnerShip® brings, then click one of the buttons below to get started.

Get a Free Freight Quote      Become a PartnerShip Carrier

25 Prizes in 25 Weeks - Final Results!

October 20, 2014 at 2:03 PMMatt Nagel

25 weeks ago PartnerShip started our 25 prizes in 25 weeks promotion as a way to say thank you to our customers that have been with us every step of the way. We kept you updated by posting winners periodically:

Today we wrap up this promotion by sharing the last of our winners with you below:

Week 21: Mylynda from Red Rock Industries

Week 22: Kevin from Kirkwood Bookstore

Week 23: Delight from HLSCC Bookstore

Week 24: Michael from LS Mold Inc.

Week 25: Shelly from Midwest Aviation


Congratulations to our latest winners and to all of our past winners who received a "PartnerShip 25th Anniversary Prize Pack". We’d also like to thank everyone who provided pictures and participated in this promotion. We have enjoyed working with you these last 25 years and look forward to the next 25 years of providing savings on shipping services to customers across North America!

Also, if you haven’t already, be sure to check out the PartnerShip 25th Anniversary Thank You Message and PartnerShip Employees Reflect on our 25th Anniversary.

Cold Package Shipping with FedEx

October 20, 2014 at 1:57 PMMatt Nagel

By working with the most reputable carriers in the country, we are able to offer our customers many different services to fit their shipping needs. One of these services is Cold Shipping Package provided by FedEx. This temperature-controlled packaging system for shipping sensitive products across the country or around the world serves as a needed solution to many of our customers shipping food, medicine, or anything else that needs to stay cold during transit. The packaging technology uses a special cooling device to evaporate water over time, maintaining a constant 2–8°C environment inside the package for up to 96 hours.

The Cold Shipping Package from FedEx features:

  • Smaller, lighter packaging that weighs less than half of some gel-pack systems, which translates into lower shipping costs and labor savings.
  • No complicated gel packing instructions since there’s no fridge or frozen preparation or preconditioning required.
  • Peace of mind knowing that your temperature-controlled shipments are in the custodial control of the secure FedEx® network.
  • Reusable boxes (replacement cooling devices available), making shipping to and from events and tradeshows easy and cost-effective.

What cold shipping package sizes are available?
FedEx Cold Pack Shipping

If you would like to learn more about cold shipping options available through FedEx, go to There you can order supplies, get more information about cold shipping solutions, and read real world success stories. Also, be sure to check out the short video below about Cold Shipping provided by FedEx.

To learn more about packaging options and best practices, download our free white paper: The Ultimate Guide to Packaging Your Shipments

PartnerShip Recognized as a Best Broker by NASTC

October 20, 2014 at 1:55 PMScott Frederick

NASTC Best BrokerPartnerShip was recently approved for Best Broker membership status with The National Association of Small Trucking Companies (NASTC).

NASTC was established in 1989 to bring together small trucking companies for the purpose of sharing transportation information, education, certification, buying power, lobbying effort, discounts, products and management services to level the industry playing field.

In 1991 the NASTC established a Best Broker / Associate Member program for referred and quality rated freight brokers wanting to do business with its 3,600+ member trucking companies. Only brokers that have an excellent track record and credit history are invited to apply. Presently, NASTC has only 250 designated Best Broker / Associate members. Minimum requirements include: three+ years in business, reference status and a good “low risk” score through credit reporting agencies of “80” or higher. Approximately 138 NASTC Best Brokers, including PartnerShip, are also members of Transportation Intermediaries Association (TIA) - the only organization exclusively representing transportation intermediaries of all disciplines doing business in domestic and international commerce.

"Finding equipment and capacity with reliable, high-quality carriers is often the key to success for a freight broker," saysPolly Gordon, truckload brokerage manager for PartnerShip. "Also, small truckers want to do work with only the best freight brokers in the business since their reputation, equipment, and livelihood is on the line. Having Best Broker membership status with NASTC really opens the doors for PartnerShip to work with the best small carriers in the industry, and for them to work with a reputable 3PL/broker like PartnerShip that has 25 years of experience and a proven track record of success."

If you're a shipper interested in PartnerShip Truckload Brokerage Services, I encourage you to let us provide you with a free, no-obligation rate quote on your next load (or click the button below). If you're with a trucking company and you're interested in becoming a PartnerShip carrier, we provide a quick and easy-to-complete carrier application form online for your convenience.

Get a FREE Truckload Quote!

Congratulations to PartnerShip Quest for Quality Carriers

October 20, 2014 at 1:51 PMScott Frederick

LM 0814coverJust like last year, many of the PartnerShip freight carriers were again recognized with Quest for Quality awards in 2014. This year, 7,451 Logistics Management magazine readers offered their valuable insight and helped the publication maintain the Quest for Quality as the premier benchmark study of logistics and transportation service excellence for 31 years.

In order to be a “winner,” a company had to receive at least five percent of the category vote.Transportation service providers are rated on five key criteria: On-time Performance, Value, Information Technology, Customer Service, and Equipment & Operations.

Here are the PartnerShip carriers that received awards this year:

  • National LTL Freight:

    • National: FedEx Freight, Con-way Freight

    • Multi-Regional: FedEx FreightOld Dominion, UPS Freight

    • Surface Package: FedEx Ground, UPS

  • Regional LTL Freight:

    • Northeast/Mid-Atlantic U.S.: New PennPitt Ohio

    • South/South Central U.S.: Southeastern Freight Lines

    • Midwest North/Central U.S.: Dayton Freight Lines

  • Truckload/Specialized:

    • Dry Freight: Pitt Ohio, Con-way Truckload, Schneider National

    • Expedited: UPS UrgentFedEx Custom Critical, OD ExpeditedNew PennPitt Ohio, Reddaway

  • Air Express:
    • Air Express: FedEx Express

On behalf of PartnerShip, our employees, and the thousands of our customers that rely on your services as part of our shipping programs - congratulations to all of the carriers that won Quest for Quality awards this year! PartnerShip works with only the best carriers in the industry - and you've all proven to be in that category once again. If you're with a carrier that is not working with PartnerShip, start the process of becoming a PartnerShip carrier here.

Become a PartnerShip Carrier

Freight Industry Impact from Hours of Service Regulation Changes

August 6, 2014 at 1:23 PMMatt Nagel

The transportation and logistics industry is regulated by the Federal Motor Carrier Safety Administration (FMCSA) through the development and enforcement of safety regulations. One of these regulations is the Hours of Service (HOS) rules which dictate the working hours of anyone operating a commercial motor vehicle (CMV) in the United States — this includes truck drivers.

Last July the FMCSA made a ruling on HOS which altered provisions of the regulations. Changes that took effect in July of 2013 include:

  • The limiting of the maximum average work week for truck drivers to 70 hours, a decrease from the previous maximum of 82 hours.
  • Allowing truck drivers who reach the maximum 70 hours of driving within a week to resume if they rest for 34 consecutive hours, including at least two nights when their body clock demands sleep the most - from 1:00-5:00 a.m.
  • Requiring truck drivers to take a 30-minute break during the first eight hours of a shift.

There are many reasons for these HOS changes, but the main reason is to combat accidents on the rise due to fatigue. The FMCSA cites increases in crashes due to fatigue the further a driver gets away from a break in driving. The FMCSA's goal is to obviously limit this statistic by inserting more breaks and limiting drive times.

These rules have now been in effect for over 1 year and the influence of the ruling can be seen throughout the industry — impacting every transportation and logistics company as well as their customers.

As you can imagine, one of the major issues that arose from HOS changes is that transit times are now longer. A shipper that is used to seeing a 625 mile next-day-delivery is now seeing that same shipment extended to 26 hours due to a 500 mile per 24 hours limitation change to the regulations. The increased transit times are leading to shipment pile-ups and congestion — a result of the changes that continues to snowball as time goes on.

Another difference that customers are seeing is a bump in prices. With drivers spending more time off of the road than before, rates are escalating to offset that lost time and wages. These changes to HOS regulations, and their effects, are making shippers and carriers reexamine their processes and practices to stay as efficient as possible. Offsetting shipping industry changes and prices can often be achieved by working with a 3rd Party Logistics (3PL) company which brings administrative and financial efficiencies to businesses that otherwise lack the resources to negotiate with carriers and navigate the ever-changing world of logistics.

If you're interested in learning more about the HOS changes, you can read more about them on the FMCSA website. There you can find a summary of HOS regulations, HOS FAQs, and a comparison of old and new HOS rules, among other resources. If you're interested in learning more about working with a 3PL partner, click the button below to download our free electronic white paper on the subject.

Download the free white paper!

Meet the PartnerShip Customer Service Staff

July 30, 2014 at 10:40 AMScott Frederick

PartnerShip Customer Service Staff

The PartnerShip customer service representatives (or CSRs) play an important role for our company and our customers. Through telephone conversations, emails messages, and online live chats, they are responsible for helping our newest customers setup FedEx accounts, get LTL and truckload rate quotes, create online accounts, track shipments, and answer just about any and all types of questions you can imagine.

Once a new customer is fully on-board, they work closely with our sales staff to ensure each customer is personally introduced to the dedicated PartnerShip account representative with whom they'll receive the next level of support and consultation for their freight shipping needs. A few of our CSRs have worked so well with our customers and our sales staff that we moved them over to our sales department where they can build even deeper relationships with our customer contacts. As a result, PartnerShip has some new faces in our customer service area, and they are a terrific bunch! So terrific, in fact, that I'd like to personally introduce you to each one of them.

Nicole Hardman

You could say Nicole is the "veteran rookie" of the bunch. Nicole joined PartnerShip as a customer service representative a little under a year ago. However, she was not entirely unfamiliar with our company at the time - her husband Brian has been a part of the PartnerShip sales staff for the past six years. When she's not helping PartnerShip customers, she enjoys spending time with her family, camping, reading, and watching movies.

Allison Passero

Allison joined PartnerShip nearly four months ago (on the same day as Julieann and Briana). Previously, Allison worked for Fifth Third Bank for five years where she held numerous customer service positions and was recognized for demonstrating Fifth Third Bank's Core Values and driving customer service results. Allison graduated from The College of Wooster with a Bachelors of Psychology. She enjoys crafting, music, hiking, and knitting.

Julieann Fox

As mentioned above, Julieann joined PartnerShip nearly four months ago. Julieann recently worked at Green Circle Growers as an Orchid Classifier and before that worked for Equity Trust Company as a Client Relations Manager. She is a graduate of The University of Toledo. Her outside interests include Zumba, parenting, outdoor adventures, weight training, Cleveland sports, and traveling.

Briana Zajac

Briana also reported for duty nearly four months ago.  Briana previously worked for Teletech for past six years as a Customer Service Representative helping clients with T-Mobile and Geek Squad. She also worked as an Inventory Control Administrator at Bonne Bell where she processed orders. She enjoys her family and friends, watching movies, doing Zumba, and attending parks.

Shauntá Dennis

Shauntá is our newest customer service representative. She just started with PartnerShip last week, so we're very excited to have her joining our team. Shauntá has worked for Teletech for the past six years. She started as a Customer Service Representative answering incoming calls from customers and assisted with general technical troubleshooting. Most recently she was the Technical Support Supervisor where she led a team of 30 agents and handled escalated customer interactions.

Jennifer Hammersmith

Of course, all of these new CSRs are managed by Jennifer, our outwardly friendly, but very professional, customer service manager. Jennifer has been with PartnerShip for eight years. She absolutely enjoys helping our customers, she is a student of shipping practices, and she directly manages one of our important shipping programs for a major non-profit organization. When she's not managing, training, and motivating her customer service staff, she enjoys spending time with her family, crafting, ironing (really?), and watching movies with her husband.

If you have a question for the PartnerShip customer service staff, they're ready and willing to do their best to help assist you any way they can. Just Contact Us and we'll take it from there.

By Scott Frederick


25 prizes in 25 weeks - results through week 20!

July 29, 2014 at 7:39 AMMatt Nagel

For the past 20 weeks we've been giving out prizes as a way to say thank you for helping us celebrate 25 years of helping businesses save money on their shipping. We've kept you updated the whole way — from week 1 through week 10 — and now we have 10 more lucky winners to share with you:*

Week 11: Masha from Avins USA, Inc.                   

Week 12: JoEllen from The College Store — SUNY Potsdam

Week 13: Kevin from Kent State University Bookstore

Week 14: Sheryl from Rose-Hulman Bookstore

Week 15: John from CSC Products Inc.

Week 16: Don from MCC - Maple Woods CC Campus Store

Week 17: Betsy from Northern Michigan University Bookstore

Week 18: Ed from AB Bookstore

Week 19: Jeff from OnHand

Week 20: Gary from B Street Music


Congratulations to all our winners who received a "PartnerShip 25th Anniversary Prize Pack," and thank you to those that provided us with some great pictures of their businesses (as shown to above).

With week 20 in the books, you still have five more weeks to take home a prize! All you have to do is enter your business into the contest by visiting and filling out the entry form. There, you can also view our 25th anniversary thank you video, learn more about PartnerShip, and take a walk down memory lane!

Also, if you haven't already, be sure to check out PartnerShip Employees Reflect on 25th Anniversary for some insight on what this milestone means to our company and its employees!

*Winners will also be contacted directly