ArcBest: Delivering New Shipping Solutions to PartnerShip

January 23, 2019 at 11:12 AMJen Deming
ArcBest Solutions Blog

PartnerShip® is always working to expand our available carrier network in order to meet every customer's shipping needs, every time. For those customers who value premium service and an unmatched experience, we are pleased to announce the addition of the ArcBest® network to our comprehensive group of partner carriers. With an extensive transportation solution network, ArcBest offers superior less-than-truckload (LTL) service through ABF Freight® as well as specialized time-sensitive alternatives through Panther Premium Logistics®. These additions help elevate available logistics options for PartnerShip customers. 

ArcBest offers a variety of stand-out services that benefit customers with specialized or unique needs. In addition to a full-service network of transportation options such as intermodal, supply chain services, international shipping, warehousing, and distribution services, ArcBest also provides premium time-critical and event shipping solutions. In addition to these options, the ArcBest company umbrella of carriers brings even more unique benefits for shippers.

Shorter, Pup-trailer Options

A standard 53-foot enclosed trailer, or dry van, is the most common truck type used to move freight. The height of the trailer is 8.5 to 9.5 feet. There isn't much differentiation between trucks aside from the door type, which can either swing open or roll up. This is a sizable truck, and not every pick-up or delivery location is equipped for proper vehicle maneuverability. This presents challenges for loading and unloading. ABF Freight, a premier ArcBest freight carrier, commonly utilizes shorter pup-trailers, not 53' vans. A pup-trailer measures between 26 and 29 feet in length. Due to this smaller size, congested access points such as a busy side street or challenging dock configuration, like a school, can be more easily navigated.

Unique Freight Capabilities 

Most common carriers are very specific about what they will move for shippers, and what they will refuse. Odd, over-sized items and easily-breakable commodities are determined risky for freight carriers, and shippers are usually refused pick-up, often at the discretion of the local terminal. Carrier Rules Tariffs are frequently being updated as capacity continues to crunch, allowing common carriers to become more selective about what types of products they choose to move. Items such as flag poles, furniture, and other challenging density-based commodities are accepted by ArcBest carriers, making them an excellent option for shippers who may have a challenging freight move.

Terminal Direct Scheduling and Contact Info

Another special service that ArcBest offers for shippers is terminal-direct scheduling and available contact information. If you've ever had to schedule your own pick-up, or tried to contact specific terminals to check on freight, you know that carrier websites are almost never transparent. Most often, you will need to go through an automated number and exhausting phone tree in order to access a service representative. Some carriers don't allow shippers to connect to specific terminals at all. This can be frustrating when time is compromised and your shipment is being delayed. Speaking to a particular terminal allows for better tracking, accountability, and clarification for customers. ArcBest, in particular ABF Freight, makes this a critical option for shippers.

Expediting in Transit

The added ability to expedite ground LTL shipments while already in transit is a service now available to PartnerShip customers through Panther Premium Logistics. Panther, an expedited carrier option under the ArcBest umbrella, is a convenient choice for customer's time-critical shipments. With a variety of truck equipment options, from sprinter vans to flatbeds, Panther offers premium logistics solutions for those who may have unique shipping requirements. If the deadline for your shipment delivery is sooner than you anticipated, Panther has the ability to bump up your service from standard ground LTL to expedited delivery while in transit.

Added Benefits

In addition to these distinct solutions offered by the ArcBest umbrella of carriers, there are a few other notable benefits suited for shippers who value quality and exceptional experience: 

  • The carrier network extends nationwide, providing reliable transportation that fit both regional and long-haul markets.
  • In line with providing premium shipping and handling services, ABF Freight also boasts one of the lowest LTL claims rates in the industry.
  • ABF Freight prioritizes meeting customer pick-ups, making sure your shipment gets moving when it needs to so you meet your deadlines.

We know that every shipper has individual needs for their business and their shipping. By adding another carrier we are able to extend available service options for customers - helping to broaden our network and meet those needs. If you'd like to learn more about ArcBest shipping options, contact us and we'll help determine which solutions are right for you.

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Just-In-Time Delivery Options You Need to Consider

November 7, 2018 at 10:46 AMLeah Palnik
just-in-time delivery options you need to consider

If you have freight that can’t afford to wait, just-in-time delivery can sometimes feel like a gamble. Will the carrier deliver on time? Will my freight be safe? Will it cost me an arm and a leg? Knowing your options before the need arises can make all the difference.

Many carriers will offer expedited or guaranteed LTL services. These vary based on transit times and delivery windows. Guaranteed services come at an additional fee and you can typically choose between morning delivery or end-of-day delivery. Expedited LTL freight services help to shave off one or two days from standard transit times. However, sometimes hot loads require even more assurances.

For just-in-time delivery, dedicated moves by sprinter vans, cargo vans, or straight trucks can often be a smarter option. Cargo vans and sprinter vans are great for moving smaller loads for short distance trips. Straight trucks are ideal for medium sized loads and can handle longer trips. Since these vehicles vary from your traditional tractor trailer, it’s important to be aware of their capacity:

  • Cargo van capacity is typically 2,000-5,000 lbs. and up to 8 ft.
  • Sprinter van capacity is typically 3,000-5,000 lbs. and up to 12 ft.
  • Straight truck capacity is typically up to 12,500 lbs. and up to 22 ft.

Advantages of expedited ground services
Capacity is just one way that dedicated vans and straight trucks differ from your typical freight services. Expedited ground services have some significant advantages for just-in-time deliveries:

  • You can get time definite delivery. Pick-up and delivery times are more accurate because your load is moved on a dedicated vehicle and often served by team drivers.
  • Your freight has less risk of damage. Your freight stays on the same vehicle the entire way and doesn’t share the space with other freight.
  • Your freight moves fast. Because of their size, vans and straight trucks can be loaded faster, can move faster, and aren’t limited by the same amount of restrictions that tractor trailers are.

Are these services right for your just-in-time freight?
Like any freight service, just-in-time delivery options aren’t a one size fits all. There are some types of loads that are better candidates for dedicated vans than others. Here are some factors to consider:

  • Size. What are the dimensions of your freight and how much does it weigh? Since sprinter vans and cargo vans are smaller than your typical tractor trailer, you need to know if your load will fit.
  • Destination. How far does your freight need to travel? Cargo vans and sprinter vans are better suited for shorter distance trips. Are you delivering to an area that’s hard to reach? Due to their small size and few restrictions, vans have better accessibility.
  • Delivery requirements. Do you have a specific delivery window you need to meet or do you have some flexibility? Shipping in a van will give you more control since the move is dedicated.
  • Risk of damage. Are you shipping fragile cargo? If safety is a significant concern, using a dedicated van can give you peace-of-mind. There are less stops and less freight on the vehicle to worry about shifting and impacting your cargo.

Shipments for manufacturing businesses are often good candidates for just-in-time delivery with a cargo van, a sprinter van, or a straight truck. With production efficiency being extremely important, these services can help keep an assembly line running by delivering a replacement part or new equipment exactly when they are needed. Manufacturers can also save a significant amount of money by having raw materials delivered right when they are needed instead of dealing with storage costs.

Another situation where dedicated vans or straight trucks can solve just-in-time delivery needs is with trade show shipments. Convention centers often have specific receiving times and restrictions that can result in hefty fees if not followed. Even worse, if your exhibit materials don’t arrive in time for the show or show up damaged, it can be hard to recover. No exhibitor wants to make an investment into a trade show only to be left without their booth materials.

Just-in-time delivery carriers and brokers
If you think you could benefit from just-in-time delivery with a dedicated van or straight truck, you need to work with the right partners. Not all freight brokers have relationships with carriers that have cargo vans, sprinter vans, or straight trucks in their fleet. Working with a broker that can’t offer these services can limit your options – and when you have a hot load, there’s nothing worse.

The carriers your broker works with also need to be reliable and extremely responsive. Make sure your broker has standards in place that require the carriers they work with to have a history of meeting delivery expectations.

Overall, a quality freight broker should help you ship smarter. When you work with our team at PartnerShip, you only have to make one call for all of your freight needs. We understand the urgency of your just-in-time freight and we know how to find you the delivery options that are best suited for your needs and budget. Contact us today for a free quote.


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Need It Yesterday? A Guide to Time-Critical Shipping

November 27, 2017 at 9:53 AMJen Deming
Holiday Time Critical Shipping

Holiday fulfillment and expedited freight deadlines are as much a part of the holiday season as cookies, cocoa, and hasty gift wrapping. Shipping managers are very much like the St. Nick of logistics, making sure every order is out—and delivered—on time and accurately to every customer. Between weather delays, unexpected inventory depletion, and rush order fulfillment, planning your winter shipping strategy is a crucial part of your holiday preparation. By being mindful of carrier schedules and deadlines, subsequent holiday surcharges, and familiarizing yourself with time-critical options, you will know which services best fit you and your customers’ needs.

Sometimes, despite how prepared we think we are, a deadline catches up to us and standard shipping services just are not going to cut it. It’s important to understand the differences between shipping services offered, so that you can make informed decisions that meet your needs while not stretching your budget. Let’s take a look at whether your organization may benefit from time-critical shipping services during a heavy shipping season, and which services may make the most sense for your business.

There are certain industries that may require expedited freight services more often, and on a more regular basis, not only during the holiday heavy season. Common industries using expedited services include medical, pharmaceutical, manufacturing, and particularly the automobile industry. It's crucial to understand that during the holiday season, there are going to be additional shippers using both standard and special expedited freight services due to time constraints, further congesting shipping lanes and significantly decreasing carrier capacity.

Most carriers offer tiered services based on window of delivery, transit time, and dedicated truck type. We will look at the 4 most common types of special services for your urgent holiday shipments: guaranteed, accelerated, time-critical (one-day, two-day), and dedicated truckload. Let's use a freight shipment example, a one-pallet 500 lb load moving from popular shipping hub, Chicago, IL (60638) to delivery in San Francisco, CA (94107). For the purpose of this example, we will assume standard 8am-5pm shipping hours, regular, non-oversized shipment dimensions, and non hazardous materials. Typical transit time for this standard LTL service with most carriers is 5 full business days.

Guaranteed Services
Guaranteed LTL shipping services are great for those shippers who may not necessarily need to shave a day or two off of transit time, but definitely need a pre-determined delivery within a certain window during a standard service day. This fee-based service is available on direct-point shipments and can be tailored to either guaranteed morning (before 12pm) or "end of day" (typically 5pm) for delivery. The fee for guaranteed service is minimal and very commonly used, especially during holiday times for retailers

Accelerated Services
Accelerated LTL shipping services are suited for shippers who are looking for a faster standard shipping option. Accelerated shipping options fit between standard and time-critical premium services, typically cutting one or two days off of typical transit. The average price for the faster service is about 15% higher than standard LTL services, but differ based on the distance and type of shipments.   

Time-Critical/Expedited Services
Time-critical and expedited freight options are premium services offered by national carriers, specifically created to meet stringent delivery deadlines as determined by the shipper. An expedited shipment typically travels directly from pick-up to delivery, with no loading or unloading at terminals and often with dedicated equipment. Teams of drivers often haul in shifts in order to decrease transit times. In especially urgent situations, multiple modes of transit may be used, such as a combination of truck and air freight. Common urgent delivery services include same day, next day, and cross-town deliveries and while there is no limit on distance, the more extreme the request, the higher the shipper will pay.

For a clearer picture of delivery timelines through various urgent services, we've created the table below:

 

   Expedited Freight Service

 

    Pick-Up and Delivery Timeline  

 

Guaranteed Services

 

       Pick-up Mon, 12/4 = Delivery Fri, 12/8 by noon

 

Accelerated Services

 

        Pick-up Mon, 12/4 = Delivery Thurs, 12/7

 

Time-Critical/Expedited

 

     Pick-up Mon, 12/4 = Delivery by YOUR specified deadline


Though urgent services are often viewed as "problem-solving" freight solutions in emergency scenarios, more and more shippers are using planned time-critical options as part of their holiday shipping strategy. Just-in-time manufacturers also utilize these services in order to fulfill and meet demand. Though these expedited freight services may come with a higher price tag, oftentimes the cost is offset by reducing inventory costs. An extra benefit to using these services is the added safety and security of the shipment, due to decreased reloading and an escalated level of tracking.

Even despite solid holiday planning and logistic strategies, shippers may encounter scenarios that require guaranteed or urgent shipping services. If you're not sure which time-critical LTL shipping services are right for your shipment, our shipping experts can find solutions that make the most sense for your business and your wallet. Get a free expedited freight quote today!

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Expedited LTL Shipping - What Is It and When Should You Use It?

July 19, 2017 at 8:49 AMPartnerShip
In a previous post on the PartnerShip blog, we explained guaranteed LTL shipping and when to use it. This post focuses on when to use expedited LTL shipping.