Ask the Experts: Top 6 Freight Shipping Tips

March 5, 2020 at 12:30 PMJen Deming
Ask the Experts blog image

Every day at PartnerShip, we field tons of questions from both new and experienced shippers looking for freight shipping tips related to product classification, density calculation, carrier tariffs, and more. As your shipping partner and expert resource, we've seen it all, but some key takeaways stand out above the rest. We asked two of our most knowledgeable freight veterans, Polly and Trevor, what they thought were the most important, can't-live-without freight shipping tips for businesses today. That way, you can anticipate challenges before they start and prioritize what common obstacles shippers face today.

Shipping Tip #1 - Freight transit time is an estimate

When a shipper wants to schedule a freight move, one of the first things that comes to mind is "when will it deliver?" It's an understandable question that needs to be answered so that the shipper can communicate with the delivery location. When quoting a shipment, the carrier often provides a transit and delivery estimate based on the shipment date. But, there are many things that the truck may encounter while in route that can cause a delay. Our Truckload Brokerage Manger, Polly, helps arrange hundreds of shipments a month and warns shippers that traffic and inclement weather can both affect pick-up dates and transit times. Additionally, standard freight services operate during business days and don't travel over the weekend, so this has to be considered when estimating arrival.

When you are using LTL or partial truckload services, be aware that your shipment will be sharing space with other loads on the truck. If for any reason loading is held up at any locations before yours, you may experience a delay or a missed pick-up as a result. If timely delivery is imperative, there are just-in-time and expedited options to consider. We want shippers to understand that they must be informed on potential delays on either end of the shipment and to build in extra time to ensure delivery success.

Shipping Tip #2 - Anything "above and beyond" costs money

Freight shipping is a complicated business. However, one fact is fairly straightforward: the carrier's responsibility to your freight is to pick it up and get it to where it needs to go. As our Revenue Services Manager, Trevor, can attest to, the more complicated the shipment and the more extra services you need, the higher your bill is going to be. Specialty equipment such as flatbeds or refrigerated vans are going to cost more than a standard dry van, just because they are less common and they do require more work from the driver. Accessorials such as driver assist in loading and unloading, limited access locations, and residential delivery fees cost extra because these require more flexibility, maneuverability, and effort than a typical dock pick-up.

Predictably, guaranteed delivery or expedited services will cost more. Working through weekends or holidays will always be a bit more expensive because it extends the hours of service. With ELD enforcement in full effect, drivers must be more careful about the restrictions on the hours they work. Often because of this, a team of drivers may be required to fulfill the delivery requirements, and that is very likely to cost more.

Finally, it's important to know that last minute requests will likely affect your costs in procuring a truck. Depending on availability, if it's tough-going trying to find the truck you need (especially if it's something more specialized than a dry van), the request is likely to work out in the carrier's favor. Working with carriers directly, Polly often sees drivers charging premiums for available trucks knowing a customer needs coverage immediately.

Shipping Tip #3 - Damage will happen, it's just a matter of time

Damage is a dirty word in the freight business, but it doesn't take very long for most shippers to realize it's almost unavoidable. The very nature of freight shipping is risky. Often, loads are moved to and from terminals and are loaded on multiple trucks. More hands on your freight means more risk of damage, so it's important to offset as much of this risk as possible by properly packaging and setting up claim filing success.

If your business is shipping especially fragile items such as built furniture, machinery, or electronics, start with crating as much of the load as possible. While custom crating may be costly, limiting damage will be worthwhile in the long run. If your shipment consists of multiple crates or pallets, be sure to label your paperwork and the pieces accordingly so they are kept together at each terminal. In the case that you are especially worried about the security of your freight, it may be worthwhile to look into more secure services like partial options or a dedicated truck.

Lastly, shippers must be aware that shipping personal items is rarely accepted by a freight carrier - especially since it's nearly impossible to designate liability. If your shipment experiences damage, you're not likely to get a satisfying payout. If you want to move personal effects, research local white glove delivery or moving services who specialize in these types of moves rather than a standard freight carrier.

Shipping Tip #4 - It's a carrier's market, make them want to work with you

With more and more freight entering a network with limited carrier capacity, available trucks are harder to find. Those who are able to move your shipment are going to have the upper hand and can pick and choose who they want to work with depending on a variety of factors. It's up to shippers to make themselves desirable to the carrier

Because the ELD mandate has tightened the hours that drivers are able to work, shippers who are extra considerate of their time are going to be appreciated the most. Detention is frustrating for the driver, and expensive for a shipper. If a business can streamline their loading/unloading process to avoid that risk, a driver will note the efficiency of that location. Remember that the reverse is also true. If a driver is consistently delayed because your team is unprepared, or the driver has to help with loading to keep to a tight timeline, the extra effort will cost you. 

On a related note, if the shipper or receiver is willing to extend warehouse hours to accommodate driver delays or early arrivals, carriers are more likely to take on the load. It's hard to accurately predict an exact transit or arrival time due to factors like weather or traffic. If a driver is less stressed to make a delivery window or is allowed to unload early so they can get back on the road, all the better.

A few additional things that will help increase your chances of becoming a preferred shipper? Working with truckload carriers daily, Polly says that a friendly warehouse team, prepared storage space, and a comfortable waiting area all help. Throw in perks like free Wi-Fi and access to coffee, and you're golden. Feeling appreciated goes a long way.

Shipping Tip #5 - Documentation is everything

In freight shipping, documentation can serve legal purposes, direct carriers to delivery, and exist as product invoices for receivers. Making sure you have accurate information on every piece of shipment documentation is important, from address labels to unit count. The Bill of Lading (BOL) is one of the most important shipping documents because it serves all three purposes listed above and then some. The BOL also helps determine the cost of your shipment based on class and commodity as well as additional services listed. In navigating claims and billing adjustments daily, Trevor stresses that making sure this important piece of paper is accurate is the first step in preventing bumps in any part of the shipment process.

Your freight invoice is also a very important piece of paperwork. Checking your final freight bill or invoice from the carrier is key in auditing your pricing, classification, extra fees, etc. It's a valuable resource to review where you can improve freight operations, check for errors, or minimize extra freight costs.

Proof of delivery receipts and inspection reports are also very valuable carrier-provided documents to review, especially should you need to submit a claim. Photos taken at pick-up and delivery are necessary as well for building your case against a carrier should your shipment become damaged. Every piece of documentation that is required throughout the freight shipping process can make or break a shipper should problems arise. Trevor insists that if you're looking for the most streamlined experience, ensuring every document is filled out correctly with accurate information must be a top priority.

Shipping Tip #6 - Freight quote vs freight rate

The last distinction we would like to make for shippers is understanding the differences between a freight quote and a freight rate. Trevor prepares invoices daily and stresses that a quote is an estimate and is only as good as the details provided.

A final bill is invoiced after the carrier charges the broker, or the shipment has been moved, and it can differ from the original quote due to discrepancies in the provided details. Even minor adjustments in weight or class can greatly affect a final invoice. If the weight was estimated, or a class number isn't researched properly, you may see a huge change in your final bill. 

Additional services like liftgate, driver assist, residential delivery, and more can all show up after the fact because shipment locations weren't researched properly. Additionally, if services were requested by either party after the quote was made, you'll see that adjustment in the final rate as well. Understanding that a freight quote can be flexible based on the many variables that affect a final freight rate can prepare shippers for any discrepancies. 

While there's so much that we want our shippers to know when arranging their freight transportation, these key items are the most important. Staying informed and keeping these freight shipping tips in mind better prepares you for potential challenges while keeping your costs low. If you have questions along the way, you have a knowledgeable resource in PartnerShip. With an expert team including Polly and Trevor available to answer your most complicated freight questions, we can steer you in the right direction. Call 800-599-2902 or contact us today for more information.

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Logistics and Legal Rights: Where Do Shippers Stand?

January 23, 2020 at 9:03 AMJen Deming
Shippers Rights Blog Post image

Every shipper will likely encounter loss or damage and seek reimbursement by filing a claim. In order to navigate this tricky scenario, smart shippers become their own advocates by taking a deep dive into the legal policies that affect shipper's rights and responsibilities. When going against powerhouse national carriers who have every resource in their corner, you can arm yourself with critical information that helps you get the best outcome possible for your business.

The Carmack Amendment Basics

First things first, the term "Carmack Amendment" is frequently thrown around in the industry, but what exactly is it and why should shippers care? Put simply, this law was set in place in 1935 to draw the line between carrier and shipper liability. Prior to that, with the Bill of Lading (BOL) serving as a legal contract of carriage, carriers were almost exclusively held responsible for damage or loss. With the passage of the amendment, it was determined that the carrier should be held responsible unless one of the outline exclusions is met. This change let to a positive impact on the industry, incentivizing both carriers to proactively prevent theft and shippers to more effectively prepare their freight. 

5 Carrier Exclusions to Responsibility

The Carmack Amendment clearly outlines five specific instances in which a carrier is not to be held liable for damage, delay, or loss to freight. These events are intended to protect the carrier from circumstances outside of their control. The five are:

  1. Acts of God: A carrier cannot be held liable for instances of natural disasters or other uncontrollable phenomenon such as severe weather, medical emergencies involving a driver, etc. In order to act under this defense, the event must be notably unanticipated and unable to be avoided.

  2. Public Enemy: Carriers are exempt from damage liability if the incident was caused during a defensive call to action by the government, or "military force". While there has been relative peacetime on American soil for quite some time, the "public enemy" defense has also applied to acts of domestic terrorism in some recent court cases. It does not include events caused by hijackers, cargo theft, organized crime, or other criminal acts.

  3. Default of Shipper: This is the most notable exclusion for shippers to be mindful of and indicates any event that the carrier can prove damage was caused by the shipper. This can include a defense of negligence, poor packaging, improper labeling and other mistakes made during preparation. The majority of carriers will try to prove these circumstances if there is any doubt a shipper could have made a mistake. Shippers must properly offset this risk with secure packaging, correct labeling, and maintaining communication with your customer for delivery.

  4. Public Authority: If the government takes action that results in damage or delay, the carrier is not liable. Government policy cannot be controlled, so road closures, trade embargoes, recalls, and quarantines all exempt a carrier.

  5. Inherent Vice/Nature of Goods: Some commodities are naturally subject to deterioration over time, and as long as the defect was not caused or sped up by the carrier negligence, they are safe from liability. A common example of high-risk commodities include produce, live plants, and medical supplies. If you are shipping temperature controlled or time sensitive products, be sure that you are taking every precaution to ensure security and viability.

Burden of Proof for Shippers

Just as there are five distinct factors that exclude carriers from responsibility, there are three factors the shipper must prove in order to start a damage claim. To begin, it must be demonstrated that the shipment was picked up in "good" condition. This protects the carrier should the shipment have been damaged to begin with. In order to defend yourself, take pictures of your freight before it is picked up proving all is well. Collect invoices, product descriptions, and item counts so that you have a leg to stand on in the case of any loss or shortage. 

Secondly, the shipper must prove that the load was delivered in damaged condition. Complete a thorough inspection before you sign and again, take pictures of everything for proof. Concealed damage, hidden and only discovered after the carrier has left, is a tricky area for claims. Open and dismantle your packaging at delivery to check for issues, and don't feel bad for delaying a driver. If there is any doubt at all, make a note on the delivery receipt. If you are not present for delivery, make sure clear expectations are established with the receiver or customer so that everyone is on the same page.

Lastly, the shipper has to prove that the freight damage resulted in a specific amount of loss. It won't work to throw an arbitrary number in a freight claim, so collect itemized receipts and quotes or bills for replacement or repair costs. Be reasonable and accurate in your request.

Fair Compensation Rights for Shippers

Even if the shipper does everything right, claim payouts are rarely what one would expect. Carriers do everything in their power to minimize financial losses, so they will look at every loophole possible. So how does a carrier determine a claim payout?

The amount is typically determine by a set dollar amount per pound based on the commodity. It's important to review carrier tariffs and agreement limits before you ship your product. Some carriers will pay nothing on a used item, so be sure to review the fine print. It's also critical to have an accurate BOL. If there are incorrect details, you're likely to see that reflected in your payout. It's also important to note that a carrier claims department will examine the damage, and limit a payout if they feel the product can be salvaged or repaired at a lesser amount than what is requested.

Since carrier liability is limited, a smart shipper will obtain supplementary freight insurance. It's a super smart option for anyone shipping fragile goods or a high value commodity. While most carrier liability only pays out a certain dollar amount per pound of freight, freight insurance can be purchased in the value of coverage you need, and you are not required to prove the carrier is at fault.

It's important to note carrier compensation timelines for payouts. A carrier should acknowledge receipt of the claim within 30 days, with a ruling completed within 120 days. In the event of a denied claim ruling, the shipper has a right to file a lawsuit. Most need to be filed within 2 years and one day, but there are exceptions so it's best to work quickly.

Shipper's Requirements for Proper Claim Filing

It's up to the shipper to follow a precise protocol in filing a claim to increase their chances of a suitable resolution. Collecting as much hard evidence as possible will help your case. Seeking written statements by warehouse receivers and testimonies of loading procedures, as well as video evidence can assist your cause. Being thorough is crucial but working quickly is just as important, so be mindful of deadlines. You have nine months from the delivery date to file, but for those concealed damage cases, you have five daysso get on it. 

Documentation you may need to file:

  • Proof of delivery
  • Original BOL
  • Freight bill
  • Merchandise invoice
  • Replacement invoice or repair bill
  • Pictures of damaged freight

A special note for shippers: under the Carmack Amendment, damaged freight is not a valid reason for withholding payment to the carrier. Doing so will breach a shipper/carrier agreement, so bite bullet and pay that bill: seek compensation afterwards.

Knowing the basics of the Carmack Amendment and how they relate to shipper's rights helps protect your business in the event of damaged or lost freight. the best part is, you don't have to go through the claims process alone. Working with PartnerShip can ensure you have an informed ally looking out for your best interests and your company's bottom line. 

Beyond Boxes and Pallets: 10 Other Ways to Move Freight

January 3, 2020 at 8:15 AMPartnerShip
Beyond Boxes and Pallets: 10 Other Ways to Move Freight

When most people think of freight, it’s usually an image of the ubiquitous 40” x 48” wood pallet that comes to mind. But there are many other ways to move freight, including these lesser known, but still important, methods.

Pallets. They are so important to freight shipping that even though we’ve covered pallets in depth before, we can’t not mention them here.

In addition to wood, pallets can be made of plastic or metal. Plastic pallets are popular for export shipments because they don’t have to be heat treated to be used for international shipping, like wood pallets do. Aluminum and stainless steel pallets are strong and lightweight, and since they can be cleaned and sanitized, they can be used in food processing and pharmaceutical plants, where cleanliness is essential.

Gaylords. Named after the company that first introduced them, Gaylords are pallet-sized corrugated boxes used for storage and shipping. Sometimes called pallet boxes, bulk boxes, skid boxes and pallet containers, Gaylords can have between 2 and 5 walls and are meant to be single-use containers. Frequently used as in-store displays as well as shipping containers, Gaylords can be used to ship items as diverse as watermelons, stuffed animals, and pillows. Depending on configuration and how many walls they have, Gaylords can hold from 500 to 5000 pounds each.

Metal bins. Metal bins are typically made of steel and are mainly used in industrial applications where strong-sided containers are required to hold and move heavy and irregularly shaped items, like metal castings and forgings, stampings and scrap metal. Metal bins can be found in many different sizes and are essential in safely shipping heavy and potentially sharp objects.

Wire baskets. Available in solid or collapsible versions, wire baskets are strong and can store and move large and bulky items up to 6000 pounds. Wire baskets are stackable and can be used for shipping nursery stock, landscaping rocks, and other irregularly shaped items.

Stack racks. Featuring a flat, metal base and upright posts at the corners, stack racks are ideal for moving and storing large, bulky items. Stack racks can often be stacked on top of one another and are used for moving awkward items like furniture, carpets and rolls of fabric, tires, and coiled plastic drainage tubing.

Bulk storage bags. Perfect for moving powders, grains and very small items, these durable woven plastic bags have lift straps attached to the top which allow them to be filled, moved and emptied easily. Bulk storage bags are sometimes called big bags, super sacks, or FIBCs (Flexible Intermediate Bulk Containers), and can be lined for food-grade applications like shipping flour and peanuts, industrial products like dry concrete mix, or bulk agricultural freight like catnip.

Wood crates. Shipping crates made of wood are sturdy, strong, and can typically resist the sometimes extreme conditions of freight shipping. Items shipped using wood crates can be as diverse as priceless artwork, sensitive machines like 3D printers, and large and irregularly-shaped plastic injection or blow molds. Other common uses of wood crates are tradeshow exhibit shipments and when moving multiple slabs of natural stone.
 
IBC Totes. Intermediate Bulk Containers, or IBC totes, are perfect for transporting liquids and granular materials, like chemicals, food products and hazardous materials. IBCs can hold up to 550 gallons, with 275 and 300 gallons being the most common sizes. IBCs are stackable and can be used for food grade materials as well as corrosive or flammable industrial liquids and solvents.

Totes. Totes are small plastic containers that are commonly used in manufacturing and food processing facilities, as well as in shipping, storage and fulfillment warehouses. Totes without lids are often used for order picking in warehouses, and are useful because they are durable, nestable and stackable. Totes with lids that close are frequently used in shipping small products from distribution centers to stores, and are included in shrink-wrapped pallets of boxes.

Drums. Storage drums come in three main types: fiber, plastic and metal, and can be used to store and ship liquids and solids. Fiber drums are lightweight and sturdy and can hold food-grade and non food-grade materials such as grains and dry chemicals. Plastic drums can hold liquids or solids and are corrosion resistant, making them ideal containers for transporting industrial chemicals; they can also be food-grade and hold water, pickles or grape juice for winemaking. Metal drums are used for heavier liquids such as oils, greases and lubricants, and extremely hazardous materials, since they are the most durable drums available.

Plastic and metal drums are available in both open-head and closed-head designs. Open-head drums have easily-removable covers and work well for shipping solid items or thicker liquids. Closed-head drums have non-removable covers with openings and are better suited for lower-viscosity liquids.

The most common size of fiber and metal drums is 55 gallons, while plastic drums are available in standard sizes of 15, 30 and 55 gallons.

A-Frames. Shipping granite, quartz and marble requires the use of wood or metal A-frames to hold and stabilize natural stone slabs when they are shipped. A-frames are mostly used on local or short hauls, and can be loaded in dry vans, or more commonly, on flatbeds for transport. There are many factors to consider when shipping stone and working with an expert is certainly recommended.

As you can see, there are many more ways besides boxes and pallets to move your freight, and no matter how your freight is configured, we’re here to help you ship smarter. If you have a shipping challenge and need assistance finding a reliable carrier for your needs, contact PartnerShip or get a free quote!

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All Wrapped Up in Holiday Cheer!

December 19, 2019 at 2:18 PMJen Deming

Yearly traditions are a huge part of the way we celebrate the holiday season, from family cookie swaps to white elephant gift exchanges. At PartnerShip, we like to participate in holiday office traditions with our very own work family. One extra special tradition that we look forward to each and every year is our PartnerShip Giving Tree. 

Giving Tree

The holidays can be festive and fun, but for those children currently waiting to be placed in a forever family or loving foster home, holiday spirit and joy can be hard to find. That's why every year, we like to work alongside Caring For Kids Adoption and Foster Agency based in Cuyahoga Falls, hoping to guarantee a little seasonal magic. Caring For Kids, Inc and the Wendy's Wonderful Kids Program provides PartnerShip with the opportunity to host several kiddos and grant their wish lists, ensuring they have happy holiday memories and experience the joy every kid should this time of year.

On our giving tree hangs gift tags with a child's name, picture, and wish list - everything from clothing items to Cavs tickets. Members of our PartnerShip staff can select a tag and purchase the wish list gift, playing Secret Santa to those who need it most.Caring for Kids Later, Senior Program Manager Harry, "Centa" Claus, delivers the wrapped gifts (Santa suit optional) to Caring For Kids to be distributed by the Wendy's Wonderful Kids Program. This year, we are hosting six remarkable kids, and have plans to cross every wish off their list. 

It's easy to get swept up year round, focusing on business goals, tackling initiatives, and even getting wrapped up in end of year responsibilities and our own "to do" lists. It's important to step back, slow down, and remember the true spirit of the season. Working with Caring For Kids reminds us to do just that, and allows us to spread some holiday cheer along the way. 

Happy Holidays!

Employee Spotlight: the Hardman Blanket Drive

December 18, 2019 at 8:44 AMJen Deming
Employee Spotlight: The Hardmans

It's the season of giving, and this time of year we like to celebrate those who go above and beyond to help those in need. At PartnerShip, we have two employees we'd like to spotlight for their commitment to spreading the spirit of the season, as well as touch on their own personal experience with an extra special cause.

Lucas Hardman

In spring of 2011, Brian and Nicole Hardman welcomed their first child, Lucas, into the world. Lucas was soon diagnosed with a severe form of Epidermolysis Bullosa (EB), a rare and painful genetic disease that affects the connective skin tissue, resulting in extremely fragile skin that can blister or tear at the slightest touch. There is no cure for EB, and often the disease is debilitating or in the worst cases, lethal. Wound care, pain management, and preventative bandaging are currently the only options for those afflicted.

Unfortunately, Lucas passed away about a month after his birth. Nicole and Brian are dedicated to raising awareness about "the worst disease you've never heard of" and participate in fundraisers and other benefits working with debra of America, the only U.S. nonprofit providing support to the EB community through funding research and providing free resources. 

Every holiday season, Nicole and Brian organize a baby blanket drive in memory of Lucas, for those babies currently in the Neonatal Intensive Care Unit (NICU) at Rainbow Babies and Children's Hospital. In a time of great fear and uncertainty, the baby blankets provided by the hospital offered comfort and joy to the Hardmans while Lucas was admitted. So, in his honor, the Hardmans collect monetary or blanket donations from those who would like to support families in need. 

ALT Baby Blankets

The hospital is grateful for any blanket donation, as long as it's new and still within it's original packaging. This is the ninth year that the Hardmans will be hosting the drive, with the total baby blankets collected running over a thousand. Each and every year Nicole and Brian are moved by the generosity and love shown by those willing to donate to a cause that is so very close to their hearts. 

"The blanket drive has become such a special holiday tradition for our family. The kindness and generosity that these blankets represent help keep our son's memory alive during a time of year when we miss him so much. We know in our hearts that helping other babies and families is the best Christmas present we can give to Lucas. While a blanket may not seem like much, we know first-hand how much comfort it can bring, even if only for a brief moment. We are deeply grateful to everyone who has donated in our baby boy's memory." -Nicole Hardman, December 2019

To learn more about EB and how you can help, visit the Love for Lucas Facebook Page.

2020 FedEx and UPS Rates Explained

December 10, 2019 at 1:29 PMLeah Palnik
2020 FedEx and UPS Rate Increases Explained

UPS and FedEx rates are slated to go up in 2020 by an average of 4.9%. The changes will go in effect for UPS on December 29, while the FedEx rates go into place on January 6.

If you’re planning to budget for your costs to go up 4.9% in the next year, you better think twice. The announced average doesn’t paint a complete picture. The rates for some packages will be increasing less than 4.9%, but that means that the cost to ship other packages is increasing far more. What you’re shipping, where you’re shipping it to, and what service you’re using will ultimately determine how much you should budget for your shipping costs in the new year.

Here are the released rates for 2020:

FedEx and UPS surcharges
The rates, however, are only one part of the equation. You also have to take into account the additional fees that UPS and FedEx tack on. It’s more important than ever to be mindful of what could qualify your packages for these surcharges. Not only do the costs increase year over year, but the carriers also make adjustments to how the charges are defined – making it more likely that your packages will be hit with them.

A prime example of this is the change both FedEx and UPS made to their Additional Handling fee for 2020. They’ve lowered the weight threshold to 50 pounds from 70 pounds, which means your costs could go up significantly if you ship packages within that window.

Here are all of the announced surcharge changes:

Industry trends
Online shopping has had a profound effect on the parcel industry and the way that FedEx and UPS operate. The carriers are moving more residential deliveries and an increased amount of larger packages, as consumers have become accustomed to being able to order almost anything online and receiving it in 2 days or less.

The changes FedEx and UPS have instituted in recent years and are making in 2020 are a direct response to these industry trends. In the past several years, they’ve broadened the use of dimensional weight pricing, added new peak surcharges, and drastically increased the surcharges for larger packages.

Understanding the 2020 rate increases
We know how daunting it is to analyze the 2020 FedEx and UPS rates, so we’ve done the hard work for you. In our free white paper, we break down the new rate charts and simplify some of the complicated changes. It’s the best way to find out what will cost you the most in the year ahead. Looking for ways to offset the rate increases? We can also help with that. Contact us to find out if you qualify for one of our discount shipping programs.

Download the free white paper: Your Guide to the 2020 FedEx and UPS Rate Increases

Tradeshow Shipping: 4 Essential Resources

December 4, 2019 at 4:35 PMLeah Palnik
4 essential resources for tradeshow shipping

Any seasoned exhibitor will tell you that tradeshow shipping is not something you can take lightly. There are deadlines to plan for, hidden fees to be mindful of, and options to consider. You need all the help you can get. If you want to ensure the exhibit transportation for your next show goes smoothly, these resources are for you.

  1. Read some pro tips from an expert who has seen it all.
    Jennifer is one of our Customer Service Managers and has helped countless exhibitors arrange their exhibit transportation. The nature of tradeshow shipping makes it susceptible to a number of issues. However, being prepared can make all the difference. She shared some best practices with us that are tried and true.

  2. Learn about sneaky costs that may come up and how to avoid them.
    Perhaps one of the most frustrating parts of tradeshow shipping is how it often feels like you’re getting nickel-and-dimed at every turn. This helpful video goes over some costs you may incur and hidden fees you might not be aware of, so your budget isn’t wrecked.

  3. Check out this full break down of pros and cons for shipping to the advance warehouse vs shipping directly to the show site.
    One of the most important decisions you have to make when arranging your exhibit transportation is where you’ll be shipping it to. Depending on your situation, the advance warehouse may be the way to go or it might make more sense to ship directly to the show site. Make sure you’re considering all of the factors first by reading this blog post.

  4. Get the complete guide to planning for your show so no detail is overlooked.
    As an exhibitor, there are a number of things you have to do before, during, and after the show. In this white paper, we’ve compiled all of the need-to-know info so you can avoid some common mistakes and ensure you’re working efficiently.

The best way to handle your tradeshow shipping is to be prepared and to work with a freight provider you can trust. PartnerShip has extensive experience helping exhibitors and alleviating some of the headaches of exhibit transportation. Have a show coming up? Get a free quote!

Get a free quote!

2019 Holiday Shipping Schedule

November 22, 2019 at 10:13 AMJen Deming
Holiday Shipping Schedule

It might be the most wonderful time of the year but getting your shipping in order during the holiday crunch can cause more headaches than too much eggnog. Most carriers adjust their holiday shipping schedules to include back-out dates and cut-off times on certain days of the year. Whether you are moving a truckload of trees or simply delivering to a customer's doorstep, it's important to take note of key dates to keep your holiday shipping running smoothly.

Holiday schedules for LTL freight carriers

You can't get your shipment moving if there's no trucks on the road. In LTL freight shipping, it's critical to check which dates your chosen carrier will be closed. Below, we've noted the most common freight carriers and their holiday shipping schedules for 2019:

  • YRC Freight will be closed November 28-29, December 24-25, and December 31-January 1.
  • XPO Logistics will be closed November 28-29, December 24-25, and January 1.
  • Old Dominion will be closed November 28, December 24-25, and January 1. There will be limited operating hours on November 29 and December 31.
  • New Penn will be closed November 28-29, December 24-25, and January 1. There will be limited operating hours on December 31.
  • Pitt Ohio will be closed November 28-29, December 24-25, and January 1.
  • Reddaway will be closed November 28-29, December 24-25, and January 1.
  • Dayton Freight will be closed November 28-29, December 24-25, and January 1.
  • R&L Carriers will be closed November 28-29, December 24-25, and January 1.
  • Estes will be closed November 28-29, December 24-25, and January 1.
  • Central Transport will be closed November 28, December 25, and January 1. There will be limited operating hours on November 28 and December 24.
  • Roadrunner will be closed November 28-29, December 24-25, and January 1.
  • FedEx Freight will be closed November 28-30, December 21-22, 24-25, 28-29, and January 1. There will be modified service hours on December 23 and December 31.
  • Holland will be closed November 28-29, December 24-25, and January 1. There will be limited operating hours on December 31.
  • New England Motor Freight will be closed November 28-29, December 24-25, and January 1.
  • AAA Cooper will be closed November 28-29, December 24-25, and January 1.
  • ArcBest will be closed November 28-29, December 24-25, and January 1.
  • UPS Freight will be closed November 28-29, December 24-25, and January 1. There will be modified service hours on December 1.

When it comes to your smaller, ground shipments, it's important to keep on top of peak surcharges during the holiday season. While both FedEx and UPS have announced that they will not implement additional fees on residential shipments, those that are over-sized or require additional handling will. UPS will apply surcharges to larger packages from October 1-January 4. Charges will be applied for those packages requiring additional handling from November 24-January 4. FedEx will charge extra for larger packages from October 21-January 5. The carrier will apply peak surcharges for those that require additional handling from November 18-January 5.

Deadlines and closures for small package shipments

For your small package shipments being moved by FedEx, make sure to check out the last days to ship and reference the 2019 holiday schedule so you can adjust your own holiday shipping schedule. 

FedEx holiday schedule graphic

PartnerShip office schedule

If your holiday shipping has you frazzled, PartnerShip can help you get sorted this season. Just a reminder, our office will be closed so we can enjoy time with our families November 28-29, December 25, and January 1. Happy Holidays!

On-Demand Warehousing: 7 Ways Your Business Could Benefit

November 14, 2019 at 8:06 AMPartnerShip
7 Ways Your Business Could Benefit From On-Demand Warehousing

A rapidly growing need in the warehouse and logistics industry is for on-demand warehouse space. So, what is on-demand warehousing?

The simple answer is on-demand warehousing is a logistics strategy that matches businesses with a need for short-term or temporary warehouse space with warehouses that have excess capacity.

As recently as two years ago, the topic of on-demand warehousing was relatively unknown, but several factors have led to the rapid increase of its awareness and market need. Let’s look at 7 ways your business could benefit from on-demand warehousing.

  1. The Amazon Effect. Basically, the “Amazon Effect” has changed consumer expectations and means that anything and everything is available online with one-day or even same-day shipping. The eCommerce giant has created “get it now” expectations, and if your business can’t offer one- or two-day shipping to your customers, you are at a distinct disadvantage. If you are based on the west coast or east coast, you should seriously consider adding additional warehouse storage and order fulfillment in strategic locations to reduce shipping time to your customers.
  2. Increasing demands of eCommerce fulfillment. If you are a retailer, you’ve seen the headlines about the decline of brick and mortal retail as more and more B2C and B2B commerce shifts online. If the increased demand for eCommerce has stretched your facilities to their limits, you should consider on-demand warehousing and order fulfillment to take the pressure off of your existing infrastructure and help meet your customers’ higher expectations for short shipping times.
  3. It’s less expensive to borrow space than build it. Start-ups and small companies are finding it advantageous to rent warehouse space as they grow rather than build their own distribution centers and warehouses. By utilizing warehouse space on an as-needed basis, your small business can focus on growing sales and market share instead of adding the overhead a dedicated warehouse requires.
  4. When peak season is your only season. If your company relies on a single season for the majority of your revenue, it makes more sense to use an on-demand warehouse for your peak season than to pay for year-round warehouse space.
  5. When its time to outsource to save resources. When your resources are limited, its best to outsource functions that fall outside of your company’s strengths, and warehousing and logistics is usually one of those functions. By working with an on-demand warehouse that can “store it and ship it,” your company can devote its precious resources to product development, R&D, or marketing; whatever it is that you do best.
  6. Inventory overflow. Even if your company has its own distribution network you may find yourself in need of temporary warehouse space. Expansive new product launches, importation of a years’ worth of goods, or stockpiling of raw materials to hedge against increased costs can create the need for extra storage space.
  7. “Micro-warehousing.” If your company sells (and needs to store) goods and products near population centers that use them more than other areas, like Ohio State branded products in Ohio, air conditioners in the southeast, or snowblowers in the northeast, then you could benefit from temporary warehouse space outside of your existing distribution network.

Of course, there are many other reasons that have helped fuel the growth of on-demand warehouses, such as warehouse consolidation, rising import and export tariffs, international companies expanding in the U.S., large regional construction projects, and many others, and it all means the need for on-demand warehouse space is growing.

PartnerShip has provided a full range of third-party logistics (3PL) services for three decades and now offers on-demand warehousing in our 200,000+ square foot facility, conveniently located near 5 major interstates in Ohio. If you need help with your warehousing needs and inbound and outbound shipping, call us at 800-599-2902 or send an email to warehouse@PartnerShip.com.

Manufacturing Day 2019 is Friday, October 4th!

October 1, 2019 at 8:05 AMPartnerShip
PartnerShip Celebrates 2019 MFG Day

PartnerShip is proud to support and celebrate MFG Day 2019!

The first Friday in October, MFG Day was created to show the reality of modern manufacturing and celebrate the large role manufacturing plays in the US economy. Thousands of companies and educational institutions across the country open their doors to students, parents, teachers and community leaders to connect with America’s future creators to create an interest in a career in manufacturing.

PartnerShip is proud to work with many organizations that support and promote manufacturing, such as NTMA, MAPP, PMPA, Manufacturing Works, and many more.

Today’s manufacturing jobs are high-skill and high-tech, but there is still a skilled labor shortage in the manufacturing sector. MFG Day is an opportunity for people, especially students, to learn what modern manufacturing really looks like and to discover that manufacturing offers high-quality and high-paying jobs and career choices. Consider these statistics:


Last year, 275,000 people attended more than 3,000 MFG Day events.

PartnerShip helps hundreds of manufacturers ship smarter and we’re proud to spread the word about the importance of manufacturing. If you’re a manufacturer that wants to work with a shipping partner that understands your business, contact PartnerShip for a quote on your next shipment!

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