The 2018 FedEx and UPS Rate Increases: A Closer Look

November 20, 2017 at 10:12 AMLeah Palnik
FedEx and UPS Rate Increases for 2018

With the New Year approaching, it’s time to look at the UPS and FedEx rate increases for 2018 and how they will affect your costs. In September, FedEx announced an average increase of 4.9% on Express and Ground services. UPS joined the party in October, announcing that they will also be increasing their rates by an average of 4.9%. The new 2018 UPS rates will take effect on December 24, 2017, while FedEx will be instating them a week later on January 1, 2018.

The averages might be the same, but the rates vary. With higher increases for some services and lower increases for others, you can’t budget based on your costs increasing 4.9%. It’s important to look at what services you use, your package characteristics, and the locations you’re shipping to, and then evaluate the new rate charts to find your biggest cost offenders from the 2018 FedEx and UPS rate increases.

On top of the FedEx and UPS rate increases for 2018, there are additional updates that are likely to affect your shipping costs. First, UPS is lowering its dimensional (DIM) weight divisor from 166 to 139 for domestic packages less than or equal to one cubic foot (1,728 inches) in size. With this change, UPS and FedEx are back in line with each other on how they calculate dimensional weight. Both carriers will now use 139 for all domestic and international packages.

It’s been a wild ride the past few years with multiple changes to which packages DIM weight pricing applies to and how it’s calculated, so this is a welcome stabilization. However, a lower divisor means a higher chance that your package will get billed at your DIM weight, rather than your actual weight. If you ship packages one cubic foot or under with UPS, it’s important to take note and make changes to eliminate any unused space in your packaging or consolidate orders when possible.

Surcharges are also increasing, with some at alarming rates. Most notably, in 2018 FedEx and UPS are coming after larger, oversized packages. Not only are they increasing at a higher rate than most surcharges, they are by far the most costly. For example, the FedEx Unauthorized Packages fee is increasing from $115 to $300 and the UPS Over Maximum Limits charge is increasing from $150 to $500. The shipping trends that have resulted from the rise of e-commerce has taken its toll on the carriers and they’re having to move more and more oversized packages that can’t go through their automated systems. Time is money, so they’re tacking on hefty fees to make up for it.

Ahead of the new FedEx and UPS rate increases for 2018, new holiday peak season charges will also apply. UPS is adding peak surcharges on domestic residential packages during the busiest shipping days of the year – from November 19 to December 2 and from December 17 to December 23. These fees will add up quick when you have an increased amount of orders over the holidays. 

In a notable departure from UPS, FedEx decided not to add a peak season surcharge this season. Instead they opted to increase surcharges for packages that are big or bulky enough to require special handling. UPS is also increasing the cost of larger packages by adding additional peak season surcharges on top of the already existing surcharges. The 2018 UPS rate announcement included increases for these surcharges for the next holiday season, so you can expect this trend to continue.

The 2018 FedEx and UPS rate increases are proof that the carriers are getting smarter, hitting shippers where it hurts most. Luckily, you don’t have to navigate the changes alone. The shipping experts at PartnerShip have evaluated the new rate charts and we have completed a detailed analysis, so it’s easier for you to assess the impact on your shipping costs. Download our free white paper today!

Download the free white paper: A Closer Look at the 2018 FedEx and UPS Rate Increases

Holiday Shipping Schedule 2017

November 16, 2017 at 3:15 PMLeah Palnik

Thanksgiving is coming up, and Christmas and New Years are just around the corner! It's a busy time of year, so we've put together a shipping schedule that you can use to plan around carrier closures. 

check out the 2017 holiday shipping schedule

Days of operations for PartnerShip are listed as well. As always, we're here to help you ship smarter during the holidays. If you need help, give us a call at 800-599-2902 or email sales@PartnerShip.com. 

Winter Weather Tips for Shipping Managers

November 2, 2017 at 3:45 PMLeah Palnik
winter weather tips for shipping managers

During this time of year, shipping managers need to be on their toes to stay ahead of winter weather delays. If there’s anything we’ve learned in the past several months, it’s that Mother Nature shows no mercy. Hurricanes Maria, Irma, and Harvey hit, and delivery networks suffered. As Ned Stark famously stated, winter is coming. And with it comes all the unrelenting ice and snow that can wreak havoc on your transit times. The more prepared you are when these storms hit, the better, so we’ve put together a few tips:

Build in extra days for time-sensitive shipments. This might seem like a no-brainer, but it can be challenging if you don’t plan ahead for it. Planning is especially important leading up to the winter months and during the holidays, so be kind to yourself and get started now. This will be essential for your supply chain if you’re shipping cross-country or to areas that are prone to winter storms.

Work with a broker to strengthen your carrier network. With winter storms causing service issues for carriers this time of year, you may need to think about expanding your network. Working with a broker is an easy way to gain instant access to additional resources. Brokers typically work with a vast amount of carriers and have the knowledge to match you with services that would be best for your lane and delivery needs.

Be flexible when possible. If you have some wiggle room with pickup and delivery dates, it’ll be easier to work out an economical solution with your carrier when weather delays strike. Also avoid setting up unnecessary appointment times that could restrict the driver. If the window of time is too short and the shipment gets held up due to weather, you could be delayed a whole day rather than a few hours.

Pay attention to service alerts from your carriers. Staying on top of weather issues can be difficult. Luckily many carriers have service alert pages on their websites and some will even send you notifications when they experience weather-related closures or limited operations. Here are a few service alert pages for common carriers: 

Shipping to a tradeshow? Prepare for the worst. If you’re shipping your exhibit materials to a tradeshow, it’s a good idea to have it sent to the advanced warehouse so you don’t have to worry about it delivering on time. Otherwise, you’re shipping direct to the show site which leaves you vulnerable to devastating delays. If you’re not able to ship to the advanced warehouse, have a contingency plan in place so if you’re stuck at the show without your booth it’s not a total loss. Determine ways you could print materials on-demand ahead of time or bring a few merchandise samples with you.

Communicate clearly with customers. During the busiest time of year for retailers, how you deliver on customer expectations can make or break your business. Customers are ordering holiday gifts online and making sure they arrive in time is essential. Add some buffer days to your transit times and make shipping deadlines clear and visible throughout the entire ordering process.

Budget for increased rates. Going into this winter season, truckload capacity is already tight, which has driven rates up. Drivers will also need to comply with the new ELD mandate starting December 18, which puts an additional strain on carriers. Now more than ever, you’ll need to be savvy to navigate the season.

Being proactive is the first step towards smooth shipping in the winter months. Planning for the inevitable bad weather will help you to not miss a beat when you encounter a service disruption. When you work with PartnerShip, our shipping experts can find solutions that are right for you. Get a free analysis today!

Get a free shipping analysis!

FedEx Announces General Rate Increases for 2018

October 5, 2017 at 10:33 AMLeah Palnik
FedEx Announces Rate Increases for 2018

You may have heard that FedEx announced its General Rate Increases (GRI) for 2018. In the past few years, UPS has been the first of the two major small package carriers to make an announcement for the coming year, but this time FedEx is taking the lead.

Here are the announced average increases that will take effect January 1, 2018:

  • 4.9% for FedEx Express domestic and international services
  • 3.5% for FedEx One Rate
  • 4.9% for FedEx Ground and FedEx Home Delivery
  • 4.9% for FedEx Freight

As it’s important to remember every year, these averages don’t paint a complete picture. The zones you typically ship to and the services you typically use could dramatically affect the actual increase you’ll see on your invoices. Some are much higher than the average, while others are much lower or remain the same. UPS is likely to make its announcement for 2018 rates soon and if history is any indication, the averages will be similar to its competitor. 

FedEx and UPS traditionally have similar average rate increases, but in the last few years their base rates have diverged a bit. Ground base rates used to be nearly identical, but in 2017 the two carriers took different increases in different zones, making it harder to compare apples-to-apples. On top of that, they also implemented slightly different approaches to dimensional (DIM) weight pricing, by using different DIM factors. As a result, looking at what would be most cost effective for you and how your rates will change has become more complicated.

Another trend that we’ve seen from UPS and FedEx is the announcements of additional changes throughout the year, separate from the GRIs. The announced averages have gone down in recent years, but these mid-year adjustments can sometimes have a larger impact.

One example of this is the new peak season surcharges that UPS is implementing for the holidays this year. UPS recently announced that it will apply a 27-cent charge on all ground residential packages during its busiest weeks in November and December. FedEx is taking a notably different approach and forgoing any additional holiday residential surcharges except for  packages that are big or bulky enough to require special handling.

Both UPS and FedEx attribute charges like this to the rise of e-commerce, which has brought a sharp increase in residential shipments, particularly oversized items like furniture and exercise equipment. These kind of parcel shipments put a strain on their networks and their sorting machinery, and they've been finding ways to make up for these costs.

FedEx is also making a couple of additional moves to address the changing nature of parcel shipments in 2018. It will now apply a surcharge for shipments with third-party billing – mimicking a move that UPS made at the beginning of 2016. FedEx will also begin applying a DIM factor of 139 to all SmartPost parcels, effective January 22. UPS already applies DIM weight pricing to SurePost packages, but uses a higher DIM factor for packages 1,728 cubic inches and under.

Every year, when the new rates for UPS and FedEx are out, PartnerShip does a complete analysis so you can determine what effect it will have on your business. Subscribe to the PartnerShip Connection blog to be alerted when it’s out so you can start planning for the new year and learn how to mitigate the rising costs of small package shipping. 

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Everything You Need to Know About Freight Claims

August 25, 2017 at 9:27 AMLeah Palnik

filing freight claims for damaged freightDamaged freight is every shipper’s worst nightmare. To make it worse, filing freight claims is a complex and frustrating process. There is a lot you need to know about what to document, what to file, and what the Carmack Amendment covers. Before you find yourself in this mess, it’s best to learn some of the basics.

First, damaged freight isn’t the only type of freight claim you may encounter. You may also experience a shortage or a lost shipment all together. And then there’s the concealed claims – when the cargo damage or shortage is discovered after delivery and reported after the driver leaves. As you can imagine, there can be extra hoops to jump through in these situations.

Before you can understand what to do in the case you need to file a cargo claim, you need to understand the Carmack Amendment. This law addresses the issue of liability between shippers and carriers. Under this law, you have to establish that the goods in question were picked up in good condition, delivered in damaged condition, and resulted in a specific amount of damage.

Once you’re able to prove that these requirements were met, the carrier is held liable unless it proves that it was not negligent and the cause of cargo damage was one of the following: 

  • Act of God 
  • Public enemy
  • Act of default of shipper 
  • Public authority 
  • The inherent vice or nature of the goods

If you have to file a claim, it’s best to do it as soon as possible. You typically will have 9 months from the delivery date, or only 5 days in the case of a concealed claim. You’ll want to have the Proof of Delivery (POD), the original Bill of Lading (BOL), freight bill, merchandise invoice, and replacement invoice or repair bill to support your claim. Taking pictures to include is also very helpful.

Unfortunately there are several issues that could cause your cargo claim to be denied. If you want to secure a fair resolution, make sure your documentation is accurate, your claim includes specific details, and you have proof that you attempted to mitigate the damage.

The subject of freight claims is complicated, but that doesn’t mean you’re out of luck. PartnerShip has developed a helpful white paper that details everything you need to know about filing a freight claim. It also provides you with important information that will teach you how to package your shipments to avoid damaged freight, how to set procedures for accepting freight that protects you in the event you need to file a claim, and how to ensure your claim doesn’t get denied.

Download the free white paper: Everything You Need to Know About Freight Claims!

LTL Rate Increases You Need to Know About

July 13, 2017 at 2:07 PMLeah Palnik

LTL rate increases 2017Freight carriers are catching shippers off guard this year by taking their general rate increases (GRIs) earlier than before. Last year, the LTL rate increases came in the fall, but this year many of the major carriers increased their rates in May and June.

  • ABF increased an average of 4.9% on May 22
  • Estes increased an average of 4.9% on June 26

Planning and budgeting for your freight
When you look at average LTL rate increases, it’s important to note that you can’t take the average at face value. If you’re trying to determine what kind of effect this increase will have on your freight costs, you will need to look at the specific increases in your typical lanes. Some lanes will have drastically lower or higher increases than the average.

Factors affecting price
There are several factors that contribute to the cost of your freight, and there are several trends that have had an impact recently. In recent years freight carriers have made a push to become more efficient in measuring and classifying freight. Many LTL carriers have invested in dimensioning machines, which makes measuring dimensional weight a lot easier. This means shippers need to be extra careful when choosing a freight class on the BOL to avoid costly reclassifications.

Another factor is capacity. The manufacturing industry is expanding steadily, creating more demand, while the trucking industry is experiencing a driver shortage. The new ELD mandate and hour of services changes will only continue the trend. When capacity is tight, the power is in the hands of the carriers and they can charge more – especially on less profitable lanes.

If you’ve been watching the news the last several months, you probably saw the recent wave of retail chains closing many of their brick-and-mortar stores. Ecommerce has had a profound effect on the market and the trucking industry is not immune. Consumers have come to expect free shipping and are buying more and more individual items online. As a result, there are more residential deliveries than ever before and in some cases there has been a some shift in demand from truckload to LTL.

Offsetting the increases
PartnerShip works to negotiate competitive rates on your behalf with the most reputable LTL carriers in the industry. Combat these rising costs by contacting our shipping experts at 800-599-2902 or email sales@PartnerShip.com.

Get a free quote on your next LTL freight shipment!

Happy Holidays from PartnerShip!

December 21, 2016 at 4:01 PMLeah Palnik

Around the holidays, we like to reflect on how grateful we are for the amazing community we live and work in. Each year we seek out local charitable organizations that support causes near and dear to our hearts to make donations to. We’ve made our selections for this year and want to share a little bit about them with you.

Debra (The Dystrophic Epidermolysis Bullosa Research Association of America)
This organization is dedicated to finding a cure for Epidermolysis Bullosa (EB), which affects 1 out of every 20,000 live births in the United States. EB is a genetically based disease characterized by chronic, painful blistering. The skin and mucous membranes are so fragile that the slightest touch can cause severe blistering inside and outside the body. The mission of Debra of America is to improve the quality of life for all people living with EB, their families, and caregivers through programs and services while funding research to find a cure and treatments for EB.

Wigs for Kids
For over 30 years, Wigs for Kids has been providing Hair Replacement Systems and support for children who have lost their hair due to chemotherapy, radiation therapy, Alopecia, Trichotillomania, burns, and other medical issues. The children they help are treated for different periods of time, depending on each child’s particular circumstances – sometimes even for several years. Wigs for Kids helps children suffering from hair loss look like themselves and live their lives.

Shoes and Clothes for Kids (SC4K)
SC4K provides a unique service for income-eligible families in Greater Cleveland by distributing new shoes, clothing and items for infants and youths. SC4K has positively impacted the lives of area children by giving them the pride and confidence that comes with having new shoes and clothes, for the past 46 years. This pride and confidence is essential to a child’s success in school and in life.

Child Life Wish List
The goal of Child Life Wish List is to help Child Life programs attain their wish list goals. These wish lists are made by children who have severe illnesses and require hospitalization. Child Life Wish List raises funds through donations and special events, and by acquiring and distributing much needed supplies and materials to Child Life programs at surrounding hospitals.

W.A.G.S. 4 Kids
W.A.G.S. 4 Kids is dedicated to providing mobility service and autism service animals, meeting the specific needs of children with disabilities in Northeast Ohio. Utilizing its award-winning ODRC Accredited Cell Dog Training Program, each dog provides therapeutic, task, emotional and physical support for children with disabilities and their families. The organization is driven by the belief in early intervention and will work with a family as early in a child's life as there is a need and an interest.

These donations would not be possible without the support of our customers. Thank you for your business and have a wonderful holiday season!

A Closer Look at DIM Weight Pricing

November 29, 2016 at 2:28 PMLeah Palnik

Dimensional (DIM) weight can be a tricky subject to master. All of the changes that small package carriers UPS and FedEx have made in recent years don’t help. In 2017, FedEx is lowering the DIM factor for domestic packages to 139 from 166. UPS is making the same change for domestic packages less than or equal to 1,728 cubic inches. So how will this change affect you?

First, it’s important to understand what dimensional weight is and how it’s calculated. Dimensional weight pricing is a common industry practice that sets the transportation price based on package volume, in relation to its actual weight. Carriers use dimensional weight in order to account for the space packages take up on their trucks and planes. This allows for a more precise way to charge for their services.

The basic formula for calculating DIM weight is (length x width x height)/DIM factor. For most small packages, the DIM factor will now be 139. The one exception is UPS domestic packages 1,728 cubic inches and under. UPS originally didn’t announce any changes to its DIM weight pricing for 2017, but it followed suit after FedEx announced it would be using 139 as the DIM factor for both domestic and international packages. Let that serve as a reminder to stay informed, as UPS and FedEx are continually making updates to their rates, surcharges, and DIM weight rules.


Once you calculate your DIM weight, compare it to your actual weight. The greater of the two will become the billable rate. When deciding if you need to make any adjustments to how you ship your packages in the upcoming year, start by doing an analysis of your common shipments. Look at those package measurements, calculate the cubic inches (length x width x height), and find the DIM weight to determine your billable weight. For an easy way to determine your billable weight, click here to use our DIM weight calculator.

UPS and FedEx base rates differ quite a bit more in 2017 than they have in the past. Because of this, you’ll want to make sure you’re not just using DIM weight pricing to determine which carrier to use. Download our free white paper, Understanding the 2017 Small Package Rate Increases, for a detailed analysis on the new rates.

Since density is the name of the game, make sure you review your shipment packaging to reduce the size of your package if you can. Don’t use oversized boxes that contain unused space and, where possible, consolidate orders. By being more efficient with your packaging, you’ll ensure you’re not paying to ship empty space.

One of the best ways to offset the rate increases and DIM weight pricing changes is to ensure you’re maximizing any discounts available to you. PartnerShip offers association members discounts on select FedEx services. If you're not sure if you qualify for one of our small package shipping programs contact us and we'll find the solution that's right for you.

Understanding the UPS and FedEx Rate Increases

November 11, 2016 at 8:37 AMLeah Palnik

Every year small package carriers FedEx and UPS evaluate their shipping rates and make adjustments that can have a substantial effect on you and your business. The UPS rate increases take effect on December 26, 2016, while the new FedEx rates take effect on January 2, 2017. As always, how much more expensive your particular small package shipments will be in the new year depends on many factors, including shipment volumes, sizes, weights, and modes.

Here are some quick facts: 

  • FedEx Express and International rates are increasing an average of 3.9%
  • UPS Air and International rates are increasing an average of 4.9%
  • FedEx Ground and Home Delivery® rates are increasing an average of 4.9%
  • UPS Ground rates are increasing an average of 4.9%
  • The dimensional divisor for FedEx domestic packages is changing from 166 to 139
  • UPDATE: the dimensional divisor for UPS domestic packages greater than 1,728 cubic inches is changing from 166 to 139
  • FedEx SmartPost®, FedEx One Rate®, and UPS SurePost® rates will be changing

The important takeaway when thinking about your shipping expenses in 2017 is that the announced average increases paint an inaccurate picture of the true impact these new rates could have on your business. The shipping experts at PartnerShip® have dug into the details and analyzed the new rate tables to assess the true impact to shippers and help you make sense of these changes. Learn more about how the 2017 rate increases will affect your shipping costs by downloading our free white paper!

Download Now! Understanding the 2017 Small Package Rate Increases

Get winning! Enter the FedEx Advantage® $25,000 Get Ready Sweepstakes

October 13, 2016 at 9:40 AMLeah Palnik

Get ready for a chance to win! FedEx is giving PartnerShip customers a chance to win up to $10,000, or over 100 other prizes, in the $25,000 Get Ready Sweepstakes. By enrolling in a PartnerShip-managed shipping program, association members will be automatically entered in the sweepstakes. If you are already enrolled in one of our programs, you simply have to join My FedEx Rewards. Then you’ll have a chance to earn up to 51 additional entries.*

Imagine how you could invest in the success of your business with these prizes:

  • $10,000 Grand Prize (1) 
  • $1,000 First Prizes (10) 
  • $50 Second Prizes (100)

Get started. Keep saving.
PartnerShip customers enjoy significant savings on select FedEx® services. The program is free to join and there are no minimum shipping requirements. What’s more, you may be eligible for other special offers and promotions.

PartnerShip works with over 120 major trade associations, across many industries, to provide their members with time- and money-saving tools to help them be successful in all facets of shipping and logistics. If you belong to an association we work with, take advantage of our free shipping benefits today and get in on the $25,000 Get Ready Sweepstakes. If you're not sure if you qualify for one of our association shipping programs contact us and we'll find the solution that's right for you.

*Limit 52 total entries. NO PURCHASE NECESSARY. Void where prohibited. The $25,000 Get Ready Sweepstakes is sponsored by FedEx Corporate Services, Inc. Open to legal residents of the 50 United States and Washington, D.C., age 18 or older who are members of an eligible FedEx Advantage affiliate as of 9/11/16. Begins 9/12/16; ends 11/4/16. For rules, go to smallbusiness.fedex.com/get-ready-rules.